Enjoy supporting others? Looking for a change of role?

This is an office-based role answering calls from older people and people with vulnerabilities. We facilitate a response which may include calling the emergency services, family and other support - please see Job Description for further information.

This is an ideal role for someone who is reliable, resilient and committed to helping and safeguarding others. A background in Customer Services would be desirable.

This role has an element of team-working and also requires lone-working therefore you need to be confident working alone and being autonomous. This is a busy role and so you must be able to multi-task in a busy environment.

The shift pattern is varied with nights, weekends and afternoon/lates working, also bank holidays.

Please apply by completing the online application form, clearly demonstrating how you meet the Essential Criteria for this role, give examples where possible.

Additional Information:

If you are successful on application stage you will be called for a telephone interview

Stage two will consist of an interview either face-to-face or via MS Teams

This post is subject to an enhanced criminal background check via the Disclosure and Barring Service