Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Wholesale Banking supports both Commercial Banking and Global Banking serving millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, , as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking an ambitious individual to join our team as a Control Manager, working together with colleagues to define, manage and achieve divisional business targets.

Role Purpose

The Global CMB Chief Control Office is part of Wholesale Chief Operating Office (COO), a first line of defence function. The Control Manager acts as an SME, providing advisory support from a risk and controls perspective to CMB business globally. Reviews issues and events for root cause analysis and understanding any control deficiencies then working with Risk Owners, Risk Stewards and Control Owners to support resolution and agree any additional controls, as necessary. Developing and presenting a clear overview for senior management of the status around CMB’s Non-Financial Risk (NFR) portfolio, including practical assessment of gaps, proposals to close those gaps and ensuring that remedial activities are fully tracked through the Bank’s operational risk framework;

• Lead the review of non-financial risk data on a monthly basis and understand the changes and how it impacts the risk profile in CMB, including but not limited to changes to risks, controls, issues, losses, etc.
• Conduct and support thematic review activity to ascertain potential weaknesses in the control environment.
• Reviews issues and events for root cause analysis and understanding any control deficiencies then working with Risk Owners, Risk Stewards and Control Owners to support resolution and agree any additional controls, as necessary.
• Responsible for the development and analysis of management information providing insights to identify emerging issues that may impact the risk landscape, and escalate as appropriate.
• Review, prioritize and advise material items for escalation to senior risk management meeting, including Risk Management Meeting, Non-Financial Risk Management Board, and others.
• Provide support to the Wholesale Read-across process, proposing issues and events that require read-across and advising potential impact to other jurisdictions.
• Leading the development, with support of Centre of Excellence team, of insightful reporting and dashboards. 

In this role, you will:

• Work alongside Global Operational Risk and Resilience and Risk Stewards stakeholders to develop and enhance HSBC’s risk and control library.
• Engage with the Risk Stewards and the Control Owners to understand the actual controls that mitigate the most material risks impacting CMB.
• Provide control advisory support across the various risk categories.
• Review Helios data to understand trends impacting the Wholesale business.
• Liaise with relevant stakeholders within Wholesale and the other Global Lines of Business and Functions to provide Operational Risk support and guidance.
• Ensure appropriate, timely and relevant information is provided to Senior management and into the relevant Risk committees.

Requirements

To be successful in the role, you should meet the following requirements:

• Combined banking experience with strong and broad risk foundation.
• A working knowledge of Commercial Banking with understanding of client lifecycle and trade journey.
• Firm grasp of Operational Risk approach and challenges adopted within HSBC and knowledge of the wider regulatory environment and trends in financial services.
• Experience in managing change programmes.
• Experience of dealing with Audit, Assurance and Risk Stewards.
• In depth knowledge of the Three Lines of Defence Model and Enterprise Risk Management.
• Ability to build senior relationships by communicating, influencing and negotiating effectively with senior executives, non-executives, regulators, third parties and internal management teams.

You’ll achieve more when you join HSBC. 

https://mycareer.hsbc.com/external

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.