Job Duties:

The Electric Power Digital Experience Content Coordinator will apply process and subject matter expertise in Electric Power product features and benefits, price list, technical, and marketing information management. This position will facilitate communication and collaboration with marketing and engineering stakeholders across all division product teams. The role will work closely with Business Architects, the Platform Product Owner, and Energy and Transportation (E&T) system stakeholders to ensure content elements come together as needed to meet expectations for timeliness and quality.

Primary Responsibilities include but are not limited to the following:

• Serve as liaison between the Virtual Sales Platform team and other integrated system teams.
• Maintain image and spec sheet tagging in the Electronic Media Center (EMC) to ensure they can be successfully retrieved in the Virtual Sales Platform.
• Maintain drawing tagging in the Engine Drawing Design Center (EDDC) to ensure they can be successfully retrieved in the Virtual Sales Platform.
• Coordinate and maintain customer facing text descriptions for upload into the Customer Solutions Quoter (CSQ).
• Coordinate and maintain additional technical content (i.e. Application and Engineering (A&I) or Product Support related) as added to the Virtual Sales Platform knowledge base.
• Coordinate content translations with corporate translations team.
• Perform user acceptance testing on the Virtual Sales Platform to ensure content calls are fully functional and providing desired experience prior to releases.
• Connect stakeholders to purpose and value of requested activities to foster teamwork and collaboration.

Basic Requirements:

• Four year degree in business, marketing, engineering, data science, information technology or equivalent Caterpillar and/or dealer experience.
• Good teamwork and communication skills and a demonstrated ability to collaborate across a matrix organization

Top Candidates will also have:

• Familiarity with Electric Power product and price list structures ï‚· Experience with E&T sales systems, i.e. Customer Solutions Quoter (CSQ) and/or Electronic Media Center (EMC) and/or Engine Drawing Design Center (EDDC).
• Experience in a dealer and/or customer facing support role.

Additional Information:

• This role is located in Bangalore, IN.
• Travel requirement is 5-10% globally.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

Relocation is available for this position.

Caterpillar is an Equal Opportunity Employer (EEO).