Responsibilities

Customer Focus- Develops and maintains long-term business relationships with strategic customers as Executive Sponsor, alleviates customer blockers as a point of escalation and oversees financial accountability and overall responsibility between Microsoft and the client. Creates a customer centric culture within the practice that drives digital transformation.

Strategy- Develops and executes a large, complex practice plan and rhythm of business to achieve Domain consumption metrics and revenue targets (e.g., delivered, billed, consumed) and collaborates on highly strategic (e.g., high profile) captures. Acts as an innovative agent of change by working within leadership communities to define and sponsor organizational change.
 
Delivery Excellence- Orchestrates a large cross-functional team to drive high-impact business growth, profitability, utilization, maturity, quality, operational excellence etc. while ensuring delivery excellence and maximum efficiency of resources for their practice. Creates a problem-solving climate across teams that reduces risk and resolves complex delivery issues across lifecycle of deal (e.g., lead to order, order to cash, resourcing, pricing, invoicing, proof of execution).

Practice Building- Builds organizational capability to anticipate and plan for future capability needs, invests in key professional/career development opportunities for his or her team members and conducts succession planning. Leverages team to drive opportunities for Services delivery through pre-sales support (e.g., scoping) and reviews portfolio of deals to ensure deal quality and velocity. Drives practice to achieve key metrics and targets, sets clear expectations and provides coaching to develop process proficiency, leadership, technical and soft skills.
 
Managerial & Leadership- Adheres to the Model, Coach, Care framework and Leadership Principles to attract, develop, and retain Talent, deliver results through teamwork as One Microsoft, role model Microsoft values and commits to performance management.

Other 

• Embody our culture and values â€¯ â€¯ 

Qualifications

Required/Minimum Qualifications 

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND technical consulting, consultative selling, or related technical work or internship experience. MBA is a plus. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.