Duties & Responsibilities

• Systematic process analytics delivering a more efficient and effective solution

• Identification of hot spots, inefficiencies and duplicative activity and designing more efficient and effective solution through consultation with a wide and divers set of stakeholders

• Desire to transform processes through a systematic analytical approach 

• Maintaining and implementing the Conduct frameworks for the UK Life CEO and UK Life Governance & Assurance Director.

• Produce timely and accurate reporting, in line with Group tolerances and locally agreed tolerance statements, to key stakeholders, committees and Boards to enable stakeholders to make informed customer focused decisions.

• To facilitate the production of timely, accurate and aggregated UKL reporting for the Group Boards and committees and the UKL Executive Risk Committee.  

Skills & Experience required

• Great stakeholder management

• Ability to manage multiple concurrent projects

• Good project and time management skills

• Excellent understanding of Conduct and the ability to apply this in a pragmatic, customer focused way

• Thorough understanding of how to execute root cause analysis, identify key thematic trends and drive improvements across the BU.

• Excellent understanding of the regulatory environment and how this applies to UKL

• Excellent knowledge of key risks the business and customers are exposed to and how these risks can be managed within appetite.

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Manisha Dinesh a call on 07393 803498 or send an email to manisha.dinesh@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.