Job description

Employee Communications Manager, Private Bank, UK – 12-month fixed term contract 
 
Some careers open more doors than others!
 
Are you looking for a career that will unlock new opportunities? join HSBC and experience the possibilities! Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
 
The UK is a highly complex, regulated and consumerist banking market requiring considerable flexibility and experience to operate successfully within.
 
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
 
The role of the Communications function is to protect and enhance the reputation of HSBC, and to engage our colleagues, build pride and confidence in, and commitment to, HSBC.
 
We are currently seeking an experienced individual to join this team in the role of Employee Communications Manager, Private Bank, UK – 12-month secondment.
 
Sitting within the UK Communications team, this role acts as the communications business partner to the UK Private Banking division.
 
The successful candidate will be working closely with the Head of Global Private Banking in the UK (PBUK) and the UK senior leadership team, the role is responsible for managing and executing the employee communications strategy in order to drive employee engagement and help deliver the business’s people objectives, and for building relationships with and driving positive coverage in target media outlets.
In this role, you will:

• Implement a cohesive and compelling employee communications and media relations strategy for PBUK to drive employee engagement, and build and maintain reputation with existing and prospective customers.;
• Provide employee communications strategic planning, guidance and advice. Use employee insight to develop and advise on employee communications and inform business debate, decision making and strategy. Support global employee campaigns from WPB, GPB and HSBC UK;
• Support the development, delivery and measurement of an effective, clear employee communications plan for the UK Private Bank;
• Act as communications partner and trusted adviser to the office of the Head of PBUK, working closely with the support team on a day-to-day basis;
• Develop, manage and execute leadership communications plan for Head of PBUK, with the Head of Communications WPB;
• Work with the PBUK ExCo leadership team, the UK Wealth leadership team and the GPB communications team to implement the Wealth Transformation programme locally;
• Recommend and deliver engaging methods of communicating key messages – including digital, broadcast, and live events.

Requirements

To be successful in this role you should meet the following requirements:

• Experience in developing and implementing end-to-end employee communication plans at a senior level is essential;
• Sufficient seniority and credibility to represent HSBC with key national and regional media at senior levels is essential;
• Experience in working directly with senior leadership teams, as well as working with Senior stakeholders;
• Able to work within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues;
• Ability to work quickly, managing time and multiple priorities effectively;
• Excellent interpersonal, strategic planning and project management skills;
• Excellent knowledge of communication trends and best practice;
• Good knowledge of financial services industry and global marketplace.

The base location for this role is London or Birmingham but there will be an expectation to regularly attend the London Office

You’ll achieve more when you join HSBC.
 
HSBC is committed to building a culture where all employees are valued, respected and opinions count.  We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
 
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.  HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
 
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.