Tesco Mobile is the UK’s largest MVNO with over 5 million customers and industry leading customer satisfaction.  We’re a totally unique business, a 50/50 joint venture between Telefonica O2 and Tesco that launched back in 2003.

Being part of Telefonica, one of the world’s most creative digital companies, we’re able to open up all sorts of possibilities – not just for customers, but for the people who work for us, too. 

Great benefits. Great rewards. High-quality training. Ongoing career development. Flexible working. These are just some of the reasons we attract great talent. 

Our inclusive approach to recruitment helps us be a true reflection of our customers and their communities. That’s why everybody’s welcome – it’s time to get everyone in the room. 

10-12 Month Fixed Term Contract

Location: Welwyn Garden City or Slough

Tesco Mobile is a totally unique business, a 50/50 joint venture between Tesco and Telefónica O2 that launched back in 2003 and has gone from strength to strength as we’ve launched into new services, markets and customer propositions.

Working at Tesco Mobile means being employed by one of our joint venture shareholders – Tesco or Telefónica O2. Our head office roles are advertised with Tesco or Telefónica O2 and retail roles are advertised through Tesco.

Our culture is uniquely Tesco Mobile with a great sense of community, but with all the benefits of working for one of the shareholders as well.

We’re all about the customer and their experience. So if you’re as passionate as us about changing customer experiences for the better in the mobile world, this could be the job for you.

About the role

Are you looking to join a fast-paced, creative team responsible for internal and external communications? Then look no further as we have a role in our team on a 10- month contract, covering reputational and consumer PR campaigns, creative storytelling and all things internal comms. It’s a varied role spanning colleague, influencer and PR, so there’s never a dull moment in the team.

You'll work with media and influencers on campaigns that give us differentiation in market and deliver our core brand pillars. You'll be a go-to person in the business so you'll need to understand the world of PR. The successful comms executive will also have the ability to identify risk, helping protect the Tesco Mobile brand.

You will also help drive our colleague engagement strategy with comms that connect and resonate with our head office and retail colleagues. You’ll be instrumental in bringing our tone of voice and values to life, helping to create an environment where colleagues love working for the brand, becoming our strongest advocates and ambassadors.

The role offers immediate exposure to all areas of the business as you work collaboratively with key stakeholders on all things comms.

Key responsibilities

Some of the areas you'll be involved in:

• Building and delivering consumer and corporate PR plans, aligned to our strategy and comms calendar

• Generating coverage and proactively monitoring the media landscape for opportunities

• Acting as a core point of contact for campaign launches and always on activity

• Writing and editing written materials such as press releases, leadership comms and colleague stories

• Building relationships with key press and influencers

• Community management and content creation on our colleague engagement platforms

• Managing our internal comms inbox

• Working collaboratively with relevant teams across Tesco Mobile and shareholder teams in Tesco and O2

• Helping manage agency support

Skills and experience

• Experience in consumer PR delivering successful, integrated campaigns

• Knows the media landscape and can help land coverage

• Excellent written and verbal communication skills that influence and engage internal and external stakeholders

• Adaptable, inquisitive and comfortable with ambiguity. We're on a journey to becoming an Agile business, so we're currently working through a high level of change

• Familiar with social platforms and working with influencers

• Understanding of internal digital platforms, like Yammer

• Strong project management with experience in planning, delivering and evaluating campaigns

Additional Information:

Grade: MPG4

Salary and benefits: