Job Description:

The Role

You will innovatively and efficiently deliver communication & education to Fidelity’s H&W clients’ participants to help them understand the H&W offering.

As a H&W Communications Manager, you will be responsible for supporting the Health & Welfare communications needs of our clients. The H&W CM works directly with our WI Strategic H&W clients to support their communications strategy and partners with Health & Welfare Operations teams to develop and deliver information to participants.

The Expertise and Skills You Bring

• BA/BS Required
• Experience in employee benefits communication and/or H&W product experience preferred
• 3-5 years of communications or writing experience preferred
• Your working knowledge of communication process from writing and design through distribution across multiple media (print, internet, video)
• The ability to write and/or edit readable, user-friendly copy and integrate graphics to enhance message
• Your demonstrated project management success
• The ability to make decisions independently
• Your knowledge of the communications and healthcare industry and standards

The Value You Deliver

• Ensuring strong client satisfaction by delivering effective communications based upon client needs and goals, and delivering high quality communication services
• Participating in and leading client meetings to review communication requirements, deliverables and alternatives, negotiating deadlines, and reviewing budget implications
• Understanding plan-specific materials to develop knowledge of each client’s plan provisions
• Overseeing the development and maintenance of project plans and status reports to manage multiple projects with competing priorities
• Managing projects "end-to-end" by coordinating all resources to ensure that deadlines and client deliverables are met
• Balancing client needs with focus on cost management by proposing alternative solutions that fit within budget constraints and/or identifying fee-for-service opportunities
• Scoping large-scale and fee-for-service projects to set realistic budget expectations and timeframes with clients
• Actively executing and billing any fee-for-service opportunities, including review and approval of all client communication expenses/billing as appropriate
• Actively identify any process improvement opportunities within the C&E area and working with appropriate business partners to implement changes
• Participating in additional project management responsibilities and department initiatives, depending on capacity

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.