Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.  

The Base Marketing team (within Vodafone Consumer) is responsible for engaging with our customers and building long lasting relationships maximising customer value and advocacy.  Through our campaigns we aim to differentiate Vodafone from our competitors and optimise our commercial performance, by being insight led and creating real mutual value for our customers and our business.

What will you be doing?  

This role has the responsibility for driving customer ARPU via the upsell of tariffs and cross-sell of extras.  The role is primarily focused on PAYM portfolio and requires running /  interpreting analysis relating to commercial performance in order to deliver incremental value through migrations and up-sell activity.  

There is a requirement to understand customer lifetime value and the levers that influence it and build-out strategic changes in the operation to drive long term value.  The role will focus on driving BM performance and capability through all channels with a bias towards digital, primarily the app, in order to optimise cost & revenue.  

Who are we looking for?   

•    Extensive commercial experience 
•    Highly numerate and commercially minded. Proven ability to create & interpret complex commercial and financial analysis - financial modelling (Spreadsheet) is essential 
•    Successful track record of driving commercial performance large organisation 
•    Extremely competent relationship building and effectively able to influence senior management
•    Proven ability to lead cross-functional teams in a matrix environment

What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.