We have an exciting opportunity for an experienced Commercial Manager to join our Health and Welfare team.

This is a remote based role

Job title:

Commercial Manager

Job Description:

What you’ll be doing:

Specifically in relation to Health and Welfare Commercial:

• Assist the sales team to secure profitable and deliverable new business
• Provide commercial support in deal shaping, negotiations & contracting
• Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions
• Ensure all customer and supplier bids/contracts/changes are approved and reviewed in line with deal approval and commercial governance and policy prior to submission/signature
• Drafting of client and supplier contracts and/or amendments and where required, setting up new internal/external supplier contracts to support Health and Welfare.
• Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
• Be main point of contact for principal client contract(s) and provide in-life client contract management support
• Review, interpret and advise on existing contract rights and obligations
• Support change management of contracts including production of BAU contract variations
• Support production of regular contract reporting in line with governance and contract requirements
• Ensure that contract records are maintained and accessible as directed
• Record, ratify and circulate commercial / negotiation meeting minutes when required
• Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)
• Support of sub-contractor relationship management.
• Support of due diligence and MI / audit data request activities
• Work as part of client specific management teams, including managing a pipeline of activity and contributing to client specific strategy, review and performance
• Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
• Support & advise on commercial disputes, lead settlement negotiations and define and record settlement terms (except in case of formal dispute/litigation)

What we’re looking for:

• Experienced Commercial professional who has a demonstrable track record in bidding, negotiating and/ managing significant sales & supplier contracts
• Has extensive commercial and contracts experience in owning and delivering pre and post contract activity, including:
  • Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)
  • Leading negotiations encompassing multiple disciplines including supplier negotiations and flow-downs
  • Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones
  • Strong contract drafting and negotiation skills
  • Strong knowledge of contract law and its application in SW / IT / BPO environments
  • Good working knowledge of GDPR
  • Strong financial acumen (P&L, cashflow, balance sheet) and understanding of financial modelling, contract pricing and differing pricing models
  • Producing reports and summaries (ad hoc and regular) which clearly articulate key matters for a senior and/or non-commercial audience

• Experienced in defining, driving and overseeing commercial & contract governance
• Diligent in document record-keeping and maintenance of audit trails

• Starter – Finisher: seeing activities through to successful completion whilst creating a platform for engagement & collaboration
• Resilient and self-motivated
• Confident decision-maker
• The ability to prioritise, meet deadlines and work under pressure
• Have confidence in seeking support, input, guidance appropriately and when required
• Excellent written and verbal communication skills
  • Strong & confident communicator able to successfully engage and influence at all levels of the organisation, including up to Divisional Management and senior members of Functional Teams
  • Champion to both the business and the Commercial function as a cross-functional leader and internal influencer
• Ideally qualified to degree level or equivalent achieved through extensive and demonstrably successful experience
• Industry Standard and/or Professional Body accreditations desirable e.g. IACCM, ICM or MCIPS
• Experience working with UK public sector clients highly desirable

About Capita Group Commercial

Our Commercial team is one of Capita’s central corporate functions and is ensuring safe and cost-effective contract opportunities. Our team is providing support to Capita Functions and advising on everything from risk to contract management, legal changes to commercial disputes. Join us and discover better as you drive the development of Capita in new directions.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive