Summary

We're looking for a Collections & House Officer to help ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life.

Contract: permanent

Hours: 22.5 hours per week in the first year, split across three days. This will increase to 30 hours in the second year, split across four days. 

We're looking for someone who can work Monday's and also work one in three weekends (Saturday and Sunday) as part of the duty management rota.

What it's like to work here

Situated on the edge of the beautiful Surrey Hills and surrounded by charming villages, Hatchlands Park is just 45 minutes from central London. The Park was built in the 1750s for naval hero Admiral Edward Boscawen and his wife, since then it has housed wealthy families, a finishing school for girls and even a printing press. This role is primarily based at Hatchlands Park with some minor operational responsibilities at Clandon. 

What you'll be doing

We’re opening the house at Hatchlands for an extra day of the week in 2022, so this is a really exciting time to join a growing team. You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property.

Who we're looking for

• Knowledge of customer care and approaches to optimising visitor enjoyment.

• Good team player with day to day line management and supervisory skills.

• Good interpersonal skills enabling relationships to be maintained.

• Some knowledge and experience of managing costs and expenditure.

• Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary