WHAT YOU’LL DO

· Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).

 Â· Assist Territory Managers in after hours call support and activities.

 Â· Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.

· Proficient in complex programming, case support.

· Works seamlessly with Territory Manager(s) allowing them increased selling time.

· Will foster high trust relationships with customers, including the regional team members.  

· Will begin to conduct PCP work and educational in services, as directed.

· As directed by sales manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns.

· Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.

· Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity  

· Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.

· Collects and studies information about new and existing products and monitors competitor sales, prices and products.

· Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices

· May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.

· Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.

· Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.  

· Provides sales support, clinical inservices, training and guidance to current or potential customers.
· Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

· Performs other related duties and responsibilities, on occasion, as assigned. 
 

EDUCATION AND EXPERIENCE YOU’LL BRING

REQUIRED

· Associates Degree or technical certification; preferred Bachelor’s Degree.

· 1 - 2 years work experience, strong preference working with patients in clinical setting   

· The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.

· Strong clinical skills.  

· Excellent organizational, time management and prioritizing skills.  

· Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.

· Capable of building strong working relationships with internal/external customers.  

· Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.  

· Accustomed to tight deadlines and managing multiple tasks.  

· Strong sense of urgency.

· Ability to work in a highly matrixed and geographically diverse business environment.

· Ability to work within a team and as an individual contributor in a fast-paced, changing environment.  

· Ability to leverage and/or engage others to accomplish projects.

· Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

· Multitasks, prioritizes and meets deadlines in timely manner.

· Ability to travel 25% within assigned region and/or outside assigned region. 
· Capable of engaging customers in selling conversations as needed and as directed by Territory Manager 

 PREFERRED

· Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN)
· Experience working in a broader enterprise/cross-division business unit model preferred.
· 1-3 years experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.  

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities