Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they simply couldn't reach anywhere else. This is a world of more possibility, more innovation, more openness, and more sky’s-the-limit thinking—a cloud-enabled world.

Our mission is to empower every person and every organisation on the planet to achieve more. We aspire to build the experiences and solutions that make it possible for every professional in any business or role to be much more productive. We're fuelling digital transformation in order to make a difference in people's lives and in organisations across the globe. We are insatiably curious and always learning. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas and collaborate across boundaries to bring the best of Microsoft and our Partners to our customers—because we are better together. It's our ability to work together that makes our dreams believable and achievable. Together we make a difference.

We stand in awe of what humans dare to achieve and are motivated every day to bring digital transformation to our customers. We help them empower their employees, engage their customers, optimize their operations, and change the very nature of their products, services, and business models. We are customer-obsessed—we love learning about our customers and then developing solutions that meet their needs.

In the Travel, Transport & Hospitality team, we care deeply about supporting our customers to get the most out of the solutions they invest in. We want to improve their customers' journey, use data to bring insights about their customers, and delvier solutions that are only made possible with cloud, data and AI.

To help our customers achieve this, Microsoft have a broad family of resources who bring diverse perspectives to our customers, building alliances where we truly partner with our customers to support their Digital Transformation journey. The Client Technology Lead plays a crucial role in our technical and business relationship with customers, and will act as a Chief Digital and Technology Strategist, building long lasting relationships with Chief Digital Officers, Chief Technology Officers, Chief Information Officers, Chief Security Officers and the stakeholders in our customers who drive change and simply make things happen!

Responsibilities

As a Client Technology Lead for Travel, Transport & Hospitality, you will be a fantastic pre-sales orchestrator, listening to opinions from across the Customer, Partner and the Microsoft team, and helping to engage the right resource at the right time to progress the customer change programmes, resulting in great customer success and positive impact.
 
A key part of being a successful Client Technology Lead is working with our customers and their partners to ensure employees are adopting our solutions in the right way, and that we are helping end users of technology and services become more effective. A great CTL is also someone who learns how our solutions are being used in new, innovative ways, and takes these stories out to educate other customers about how they can leverage our solutions to make their employees more effective, and deliver greater positive change to how services are delivered to citizens.

These stories are also stories that we need to share internally amongst the Microsoft community to ensure you are able to learn from your teammates, and equally your teammates can learn from you to help the entire market place move forwards.

Qualifications

Client Technology Leads are unique in their talents and typically we're looking for evidence of:

• Broad knowledge of Microsoft’s enterprise technology platform and their ability to map relevant Microsoft technologies to customer business needs and priorities
• A creative ability to link solutions together to drive business outcomes
• Ability to build long-term trusted technology advisor relationships that result in solid, meaningful strategic technology conversations.
• In-depth knowledge of customer technology environments.
• Ability to ensure that customers benefit from the latest Microsoft innovations and solutions.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.