Job Description
Responsibilities
- Scale and grow our Microsoft Advertising Network display/native advertising offering through a focus on client retention, expansion and win-back.
- Support sales teams through the process, helping with best practices building, campaign implementation and optimization.
- Share client and Sales feedback with Engineering and Product Marketing teams to iterate improvements on needed.
- Bring competitive and industry insights and media sales experience to flawlessly handle objections and execute data-driven optimizations across potentially large and complex accounts.
- Exceed customer expectations via responsiveness, providing insights, marketplace knowledge and resolving technical issues.
- Develop collaborative relationship with account teams to drive the growth and development of mutually beneficial working relationships with existing sales and key partners to quickly respond to customer requests or escalations.
- Collaborate across regions to influence processes and client strategies by sharing learnings and innovative techniques.
- Develop cross-Microsoft relationships in support of bringing the best of Microsoft to our clients
- Create deep connections within our communities, focus on increasing representation, retaining and growing our current team members, while fostering awareness and growth through an inclusive environment.
Qualifications
Job Requirements: Education, Key Experiences, Skills and Knowledge:
- Several years Digital Media, Analytics or Sales/Service required
- Extensive knowledge of digital media across native, display, video and ideally search advertising / Bing Ads; including some combination of Sales, Operations, Service and / or Sales Excellence.
- English Required
- Strong ability to analyze trends within data at an individual client level as well as scaled across a marketplace to help with short term wins, while ideating and creating for long term sustainability.
- Deep understanding of the players and partners across the native ad ecosystem; third party demand-side, data management, ad-serving, verification and measurement platforms.
- Deep understanding of the ad technology ecosystem required to scale premium native ad products; third party demand-side (Direct, RTB, header bidding), data management, ad-serving, verification and measurement platforms.
- Demonstrated success moving from ‘start up’ to ‘scaled business’ is critical and the ability to move easily and constantly across functions (Sales, Ops, Strategy) and partner sets (BD, Finance, ENG, Sales, Business Teams)
- Strong problem solving and analytical skills to deliver customer-focused solutions
- Flexibility to maintain focus through change and thrive amid ambiguity
- Proven track record of exceptional performance, high productivity, meeting deadlines, and exceeding sales quota
- Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best client experiences in the world.
#MicrosoftAdvertising #WebXT
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Job ID: 91948