Overview

Posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.

Primary Responsibilities

• Provide financial, administrative, and clerical services as well as ensure accuracy and efficiency of operations
• Process and monitor incoming payments, and secure revenue by verifying and posting receipts
• Record payments to accounts and maintain accounts receivable records
• Compile necessary information from financial institutions such as banks and credit organizations to process/verify applications for credit and solicit payment on overdue accounts
• Keep records of all delinquent accounts, incomplete files, and credit risks
• Prepare daily cash deposits and cash control sheet
• Enter finalized cash receipts and update accounts receivable ledger
• Work with potential customer and sales department to gather new account paperwork and send the completed file to the accounts receivable supervisor for verification
• Perform collection procedures as outlined in Standard Operating Process (SOPs) and escalate to supervisor as needed

Additional Primary Responsibilities

• Follow up and review accounts for compliance with State credit law and Standard Operating Procedures (SOPs) 
• Cash application through various payment methods such as checks/cash, electronic funds transfer (EFT), Online Bill Pay, Drivers, non-sufficient funds (NSFs), and notify customer/sales of term changes
• Address driver phone calls and/or questions through radio (Nextmail) regarding payment and delivery instruction
• Manage monthly statement distributions and work with sales and other departments to handle disputes on accounts      
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
• Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status Responsible for a high volume of customer accounts

• Update and maintain all aspects of their customer account portfolio which includes contact information, notes on account status, courtesy calls, and handling customer requests
• Perform other job-related duties as assigned

Minimum Qualifications

• High school diploma or equivalency plus 2 years of experience
• Knowledge with Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas
• Working knowledge of SAP software financial modules
• Excellent accuracy and attention to detail skills to process large numbers of invoices
• Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and, to some extent, calculus
• Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
• Knowledge of other MS Office Suite and/or software applications related to job functions
• Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.