As a claims support specialist on our Home & Property team, you’ll help ensure our property claims process runs smoothly and efficiently. You’ll partner with and provide administrative support to claims adjusters and leaders. You’ll process payments, reassign claims, answer file-related questions and provide guidance around system practices. 

This is an in office position reporting to either our Nashville, TN or St. Petersburg, FL offices. 

Duties & responsibilities

Help with writing, processing, uploading, mailing and general handling of correspondence and other file-related information

Backup phone coverage during customer service high call volume

Monitor claim assignments, adjuster profiles, and state licensing requirements in claims distribution systems

Maintains and updates all claims adjuster licensing renewals, CE credits, and appointments

Must-have qualifications

Bachelor's degree or higher

Instead of the above, associate degree or higher and three years of work experience within financial services, information technology, data analysis, customer service or related field

Instead of a degree, five years of work experience within financial services, information technology, data analysis, customer service or related field

Compensation 

$17.00 - $20.00/hour depending on experience

Gainshare bonus up to 16% of your eligible earnings based on company performance

Schedule

Monday-Friday 8am-5pm or 9am-6pm 

Benefits

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Onsite gym & healthcare at large locations

Equal Opportunity Employer