As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

Starting your role from home, you’ll be provided virtual training and onboarding. You’ll eventually transition into a hybrid in-office schedule where work from home days are possible, when we are ready to open our offices. 

Duties & responsibilities (upon completion of training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Bachelor's degree or higher
• Instead of a degree, a high school diploma/GED or higher and a combined total of five years post-secondary and/or relevant work experience 

Schedule: Monday-Friday with rotational Saturdays; 9am-6pm

Compensation

• Once you complete training and pass any necessary testing requirements, your salary will range from $47,400 - $51,500/year, however, for the first few months you will be paid hourly based on your annual salary
• Gainshare bonus up to 16% of your eligible earnings based on company performance
• An additional 10% when you work evening or weekend hours

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance