Phlebotomist/Medical Assistant

This role is Worksite dependent and can only be performed onsite. You must be fully vaccinated if you’re to come onsite OR undergo testing twice a week.

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We’re looking for a Phlebotomist / Medical Assistant to join our fast-paced, customer-focused laboratory/ primary care/adult medicine/pediatric teams for Cigna Medical Group across the Phoenix Valley. If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment… well, we’re pretty sure you’ll love this position. 

Work hours: Typically Monday-Friday 8 a.m.-5 p.m.  Some hours may vary based on the location.

Before we move on, let us tell you a little more about us. We’re a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don’t just care about your well-being, we care about your career health too. That’s why when you work with us, have the opportunity to train, grow, and develop a career you will be proud of.

What you’ll do:

• Ensure day-to-day operations run like a well-oiled machine: Use your supernatural organizational powers to help manage the health care needs of our varied patient populations, accurately follow all policies and procedures, provide excellent customer service through all avenues of communication, practice in alignment with the scope of your certification or licensure, appropriately manage ambiguity, recognize appropriate ways to deal with conflict management, and properly document your efforts of all the care and information provided to our patients.

• Get hands-on:

This role is a dual role, in which the medical assistant will perform phlebotomy and medical assistant duties. Working in the lab will include, verifying the patient’s identity, collecting blood and urine specimens, and providing patient instructions on the collection of specimens. You will prepare, label, and arrange collection containers for transport to the proper reference laboratories, identify stat processing requests and expedite the procedures as required. Sort and distribute laboratory results to ensure they reach the proper destination. Coordinate and assist the front office with lab check-in to minimize patient wait time, and assist with performing EKG’s as needed.

• For medical assistants, you may be rooming for a provider, which includes taking vital signs, entering data in patient chart, assisting with in-office procedures, reviewing medications, and outreaching to patients and providers for the purposes of continuing care. You may also be returning calls to patients, answering questions for patients, completing referrals, chart prep, and forms management.  Overall, you will work with the clinicians, your peers, and the patients to meet the needs of the practice. Great communication is a “must” to be successful.
• Healthcare is an ever-changing world.  We need to adjust to the changes in our environment so that we can provide the best care possible.
• Be a superstar in the eyes of providers and patients alike: Help answer questions, concerns, and requests, either in person, through our EHR and patient portal, or by phone.

This job is for you if you:

Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 (“grandfather clause”). Comfortable performing phlebotomy skills on adult and pediatric patients High school diploma or GED certificate Have excellent customer skills, and care deeply about providing empathetic, quality care to customers Have spent time in a healthcare environment   Know your way around a computer BLCS certification

Bonus points for:

• 1+ year experience in the outpatient setting
• Bilingual (English/Spanish) skills

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.