Business Analyst Responsibilities include:

• Co-ordinate with downstream applications for new enhancements (demo, test cases)
• Onboard new downstream applications for data consumptions (integration of applications)
• Triage and resolve issues highlighted by downstream applications
• Author business requirements and other supporting materials to detail business need
• Partner with IT / Feature Teams to translate user needs into accurate and complete business user stories, document process flows (Visio, Powerpoint or Signavio)
• Prepare 'as is' and 'to be' workflows, identify high level gaps & differences
• Facilitate requirement sessions with LOB current and future users of toolset
• Document detailed business requirements and support rank order prioritization
• Ensure broad awareness and consensus for all in- & out- of scope business requirements
• Author, contribute and confirm test plans, scripts and success criteria
• Validate UAT test conditions & results
• Support the definition and generation of project metrics and reporting
• Triage and prioritize testing, post implementation and production defects
• Author training documentation, maintain Product information sites (Confluence, Sharepoint)
• Contribute to Policy & Procedure instructions
• Support technology release events, prior/during/post deployment, Participate in Production Support validation
• Demonstrate tools (and associated enhancements) to user community and prospective stakeholders; identify opportunities to expand product adoption
• Maintain effective relationships with sponsors, stakeholders, and key partners
• Contribute to the definition and development of multi-year product roadmap
• Support the definition and generation of project metrics and reporting across product backlog of user stories
• Co-ordinate with downstream applications for new enhancements (demo, test cases)
• Onboard new downstream applications for data consumptions (integration of applications)
• Triage and resolve issues highlighted by downstream applications
• Knowledge of XMLs, JSON, SQL, or Alteryx is a plus
• Knowledge of Wholesales Payment, Security Services, or Markets business is a plus

Qualifications:

• 5+ years of relevant experience in a Business Analysis and/or Product Management role

. Highly proficient Analytical skills

• Strong Oral and written communication

• Proficient with JIRA, Agile/Scrum software development methodology

• Proficient with process flow programs such as Visio and presentations in Powerpoint

• Proficient in Excel, SQL and MS Access background is a plus

• Ability to multi-task, work independently and also collaboratively with teammates

• Demonstrates leadership and is proactive; self-starter

• Attention to detail

• Issue resolution

• Relationship-building skills

• Project management or process improvement experience

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.