Aviva’s Commercial System & Transformation (CST) Team is now looking to take on new Change Managers to work out of any of our UK offices.

This person will be responsible for leading projects and change activity for the Insurance business partners of CST. The CST team are tasked with ensuring delivery meets objectives while on time, on budget and the embedment and adoption are fully utilised and sustainable. The role focusses on people/cultural, business process and systems and technology change - ensuring change meets the needs of key business partners and aligns to the design of our Commercial System, creating business value through efficient and effective planning and delivery.

We believe this role is ideal for the right person interested in working with a dynamic change project management team, who engage and deliver on a spectrum of digital, underwriting, schemes, systems thinking, and IT projects for the UK’s largest insurer.

Aviva has now introduced “smart-working”, and the person in this role can be based anywhere in the UK, as long as they are comfortable travelling to one of our UK offices once a month. There will also be occasional quarterly travel to specific Aviva UK offices for project workshops.

Some of the role’s duties & responsibilities:

• Coordination, management and delivery of change across the business - project team formation, embedding changes to the structures and working patterns of business teams

• Owning, constructing, coordinating and delivering programmes of change, optimally and efficiently

• Building effective working relationships and influencing key programme stakeholders and sponsors

• Supporting Senior CST Consultants, the CST Lead and/or Programme Change Leads on delivering our transformation agenda - maintaining clear line of sight between the delivery of projects/initiatives and the strategic outcomes that have been set

• Developing individual change business cases while identifying delivery, technical and commercial risks

• Managing the resourcing of projects; delivering to budget, tracking programme/change spend

• Problem solving (information gathering, analysis, consideration of options and drawing conclusions on a case-by-case basis)

Skills & experiences required:

• Robust and recent background of working with the London Market in the Insurance industry

• Evidence of previous experience leading and managing change projects from end-to-end

• Commercial experience of delivering change projects with people/cultural, business process, systems and technology teams

• Experience & knowledge of change/project management methodologies & tools, including Agile and Waterfall approaches

• A track record of understanding how people go through change and the change process with the ability to establish & maintain strong business relationships

• Project Management qualifications will be nice to see

What will you get for this role?

• A salary of circa £65,000 depending on location, skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Daniel Hopchet a call on 0121 234 7625 or send an email to Daniel.Hopchet@Aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.