ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Catering Supervisor

Education

High School or GED

Career Level

Experienced (Non-Manager)

Category

Aviation, Supervisory

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

N/A

Job Description

Position Summary

Catering Supervisor is responsible for the direct oversight of an Airline Catering work team on an Aviation account and on a designated shift.  Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.

Essential Duties

• Achieve operational performance and functional service activities.
• Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks. 
• Monitor and maintain appropriate staffing levels.
• Ensure that future schedules are complete (days off, vacations, etc.)
• Ensure all call offs are covered.
• Manage employee lunches and breaks.
• Manage the No-Fault Attendance Policy
• Manage daily schedules.
• Maintain daily shift report for managers.
• Perform basic administrative and payroll functions (if applicable).
• Maintain communication with Duty Managers to maintain optimum staffing levels.
• Effectively coach, counsel and discipline employees.
• Conduct service audits.
• Responsible for the movement of personnel between checkpoints
• Set positive, professional example for workforce.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities. 

Miscellaneous duties as assigned.

Minimum Requirements

• High school diploma or GED required.  
• Previous management experience preferred.
• Must be 18 years of age or older.
• Must submit to and pass a drug screen.
• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.

 

This job description is subject to change at any time at the discretion of management.

Must work schedule as assigned.