What you’ll do:

• make sure everything and everyone is in the right place at the right time to deliver funerals, including; the respectful transfer of the deceased, the preparation of the coffin, the whereabouts of the vehicles, and much more

• engage all necessary colleagues effectively, making sure they’re involved and empowered as well as acting as a point of escalation for any logistical problems 

• coach and develop a team of funeral service operatives, drivers and embalmers

• continually review and improve the logistics operation across your area

This role will suit people who have:

• inspirational leadership skills and a real passion for delivering the best possible client service

• a high attention to detail, and are used to working within a fast-paced environment, handling lots of things at any one time

• confidence using both IT systems and manual methods of managing logistics

• the ability to think on your feet, whilst still being compassionate and empathetic

• the capability to carry out lifting and manual handling

• a driver’s license and the flexibility to travel 

Why Co-op?

As a Funeralcare colleague, you’ll get a fantastic benefits package including:

• the opportunity to develop your skills by taking on an apprenticeship (only for candidates without previous experience within the funeral industry)

• 23 days holidays (pro rata, rising with service) 

• a pension with up to 10% employer contributions

• access to wellbeing support and other benefits 

• discounts on Co-op products and services

• exclusive discounts and offers from a huge range of retailers

Building an inclusive work environment 

We’re actively building diverse teams and we welcome applications from everyone. But just having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can give their best and develop to their full potential. We celebrate our differences, and we know it’s important our teams represent the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.

As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include checks of your social media accounts and activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of such checks to Coop's satisfaction. Checks will include a DBS, Adverse Media check, and Occupational Health Questionnaire (to ensure you are fit to perform the role).