he Campaign Planning & Scheduling manager will be responsible for planning and scheduling effectiveness of Marketing campaigns.

They will support the optimisation of campaign channels, address and assess key areas of campaign readiness. They will lead the day to day management and support of trafficking and resource management to ensure effective delivery of campaigns.

Utilising all available audience data, the Campaign Planning & Scheduling Manager will execute the detailed planning of agreed integrated marketing campaigns, designed and managed by the Capita Campaigns & Operations team.

They will be responsible for setting the specific timings of in-market campaign activity, minimising overlaps of multiple messages to the same target audiences, against resource and trafficking restrictions. They will co-ordinate and track activity, supporting the measurement and evaluation of campaigns.

Job title:

Campaign Planning & Scheduling Manager

Job Description:

What you’ll be doing:

• Managing key relationships to maximise the effectiveness of campaigns and improve overall team efficiency
• Ensuring effective usage of briefing and plan templates
• Scheduling effective, integrated, compliant and relevant campaigns
• Collaborating with stakeholders to recommend delivery timings for planned campaign activity
• Utilising campaign and channel insight to support with the prioritisation of campaign delivery
• Supporting in the addressing of key areas of campaign readiness to strengthen campaign success chances
• Running campaign trafficking and resource management across the Marketing team

What we’re looking for:

• Good knowledge of Marketing channels and tech stack
• Experience of managing the scheduling and tracking of campaigns and work and resource management
• Demonstrable experience devising and planning multiple multi-channel, effective, result-oriented Marketing campaigns across a large team for a diverse range of audiences and propositions
• A passion for optimising channels to help the wider team deliver Capita’s Marketing objectives
• Ability to prioritise, meet deadlines and manage multiple projects and resources
• Excellent interpersonal, written and verbal communication skills, with the ability to build trust and relationships

About Capita

Capita continues on the transformation journey started three years ago, building on the strong foundation to become a much simpler, better business for our people, our customers and the citizens our services support. The next stage of this journey is to simplify the divisional operating model into 3 core divisions; Capita Public Service, Capita Experience and Capita Portfolio, from July.

We’re making these changes to better serve the needs of our clients and end-customers in growth markets where we know we can win.  The reorganisation will help us improve revenue growth and cash generation. It will also help us build a stronger, more sustainable Capita with a bright future where people can develop and grow.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive