Job Summary:

Consumer Insight, Measurement & Analytics (CIMA) is part of the Finance organization for Disney Parks, Experiences and Products. CIMA influences decisions with integrated, objective, and applicable insights. Within CIMA, the Consumer Insight Shared Services team drives value by delivering quality data and analytic technologies to promote a clear understanding of consumers and Guests that are used to identify improvement opportunities and influence essential strategies across the business.

We are looking for someone to serve as Business Systems Specialist II reporting to the Business Intelligence & Reporting Manager, Consumer Insight. The Business Systems Specialist II responsibilities are to develop advanced reporting dashboards, perform and document data analysis, data validation, and data mapping. Review and improve existing dashboards and collaborate with teams to integrate new dashboards.

Responsibilities:

• Program and build dashboards that provide business intelligence for Disney Parks, Experiences and Products
• Responsible for preparing and cleaning data for dashboards
• Provide support in delivery of data to data warehouse
• Evaluate user needs, determines technical problems, and work with leadership/technical programming staff to determine solutions
• Define quality assurance reporting system requirements, process improvements, efficiency and new ideas
• Flexibility to changing priorities and the ability to embrace technology changes

Basic Qualifications:

• Demonstrated fluency of data visualization tools such as Tableau
• Demonstrated ability with cleaning and preparing data
• Computer and programming skills, including relational databases, and Boolean logic
• Ability to work independently and complete assignments as a member of a team, and provide excellent customer service to internal and external clients.
• Must be able to learn new tools, software, programming languages, and technologies
• Able to handle multiple tasks simultaneously and demonstrate excellent interpersonal skills
• Demonstrate professionalism, enthusiasm and patience for serving customers

Preferred Qualifications:

• Expertise in quantitative/qualitative research methodology with a focus on survey research
• Working knowledge of Python, SQL, and Tableau
• Experience with numerical data
• Strong programming and/or dashboard experience
• Working knowledge of Disney Parks, Experiences and Products business.

Required Education

• Bachelor's degree or equivalent experience (preferably in Data Science, Statistics, or Programming)

Preferred Education

• Bachelor’s degree in Computer Science or related-level degree with a focus in Research, statistics, or related field

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.