JOB SUMMARY

This position is responsible for formulation and definition of systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, this role designs and develops new systems or uses existing systems in new ways to accomplish business objectives.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Analyze business partners’ operations to understand their strengths and weaknesses to determine opportunities to automate processes, functions, and systems
• Assess available technologies to create development specifications
• Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
• Consult with management and users to determine the needs of the system
• Design a system to meet the business goals.
• Specify inputs and formatting outputs to meet users’ needs
• Oversee implementation, coordinating tests and observing initiation of the system to validate performance
• Look for opportunities to improve internal processes, and implement measures to control risks within the business applications framework
• Perform both programming and analysis tasks on business systems
• Negotiate agreements and commitments by facilitating communication between business unit(s) from initial requirements to final implementation
• Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems
• Perform other responsibilities as requested

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to manage multiple projects at one time

Ability to prioritize and organize effectively

Knowledge of software applications such as Word, Excel, etc.

Knowledge of applicable system/s

Education

Bachelor’s degree or equivalent experience

Related Work Experience

2+ years of Business Systems or IT related experience

WORKING CONDITIONS

Office environment

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.