Summary

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations and Duty Manager activities, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something. Please be aware that this role will require the need to work some weekends as Duty Manager and Bank Holidays and so will not be solely office based.

This is a fixed term contract until April 2023.

Pleas note the salary of £23,690 per annum is inclusive of outer London weighting.

What it's like to work here

Thriving Morden Hall Park is a tranquil former deer park at the heart of the community, offering a variety of family-friendly activities, concerts and workshops. If you are creative, sociable and have great customer service skills, Morden Hall Park’s team would love to hear from you.

Morden Hall Park is a perfectly preserved country estate in the heart of London, and you'd never know it was there! A magical oasis and wildlife haven in the centre of the capital, it offers a diverse countryside landscape. Punctuated by the River Wandle and its tributaries, and with magnificent tree-lined avenues, in autumn the grounds are ablaze with colour. Its just  a 500 metre walk from the Northern Line and it feels like your in the middle of the countryside.

Click here for more information about this location

What you'll be doing

Known for your exceptional organisational and communication skills and your love of delivering first class support, you’ll provide a comprehensive administration service to your property and support the whole Morden portfolio as necessary. As well as looking after diaries and visitor reception, you’ll be confident using a variety of IT packages to create reports, keep accurate records, and write timely and accurate internal/external communications. You’ll run a tight ship, and will soon be the go to person for your team. The role will also incorporate looking after certain areas around conservation and our archive and you will also be required to undertake Duty Manager across the site as needed.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team love to be busy, and so will you. So to hit the ground running, you will need to be:

• Helpful and approachable

• Have clear written and verbal communication skills

• Can easily identify with people’s needs

• Experienced with administrative duties, including up-to-date knowledge of Microsoft Office

• Take pride on delivering excellent customer and administrative service

• Enjoy working as part of a team and flexing your time and focus to support others

• Experience in where you have had to prioritise your own workload

• Advanced IT Skills (Microsoft Office) and ability to use digital/social media and other marketing channels

• Good eye for detail

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary