Organization Summary:

• Cigna Payer Solutions sells Cigna’s products and solutions on a wholesale basis to health benefits “Payers” including Third Party Administrators (TPAs), Business Process Outsourcers (BPOs), and select health insurers.

Role Summary:

• This role reports to the Project Management Office/ Management Process & Reporting/ Production Support Director for Payer Solutions
• This role includes three functions:
  • Coordinates the management process for Cigna Payer Solutions
  • Oversees management reporting for Cigna Payer Solutions
  • Serves as project manager supporting various projects across Cigna Payer Solutions

• Management Process for Cigna Payer Solutions
  • Includes planning, measuring, coordinating and organizing the management process for Cigna Payer Solutions
  • Will be responsible for coordinating and hosting several key meetings for the Payer Solutions Leadership Team (PSLT). These include monthly Operating Review Calls, weekly PSLT staff calls, quarterly Town Halls.

• Oversight of Management Reporting for Cigna Payer Solutions
  • Will manage the team responsible for management reporting that supports the segment
  • This team is responsible for developing and maintaining analytics that drive management’s decision making. 
  • These analytics focus on key areas such as sales execution, persistency, performance guarantees and more.
  • Role will be responsible for driving further value and supporting additional reporting needs

• Project Management
  • Individual will be a project manager responsible for planning, overseeing and leading projects from ideation through to completion.
  • Requires interaction with a range of internal and external stakeholders, most often managing several projects simultaneously.
  • This will include definition and scoping of projects, alignment with business sponsors and key stakeholders, project execution, and communication of progress and risks.
  • The position will support various types and sizes of projects, ranging in content including, but not limited to, new healthplan opportunities, compliance, efficiency initiatives, new product implementations, enhancements/integration, corporate or segment specific branding, new process and technology creation/scalability and rollout.

Responsibilities:

• Leads project planning sessions and leverages established project methodology to define and develop project plans for Payer Solutions initiatives.
• Develops and maintains project plans that consider the business objectives, key milestones, timelines, resource impacts and task sequencing required to deliver the desired value of each project.
• Identifies and develops relationships with internal and external stakeholders to achieve project objectives.
• Coordinates with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Monitors progress against project goals and objectives and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.
• Ensures the timely and quality development of all deliverables for the project.
• Coordinates project steering committee meetings and communicates status to the Payer Solutions leadership team.
• Ensures appropriate use of tools to track and monitor the alignment of goals, progress against goals, and the financial performance of assigned projects.
• Identifies opportunities to optimize and improve processes where applicable.
• Conducts post project evaluations and identifies successful and unsuccessful project elements.
• Coordinate and facilitate leadership team meetings focused on urgent business items, strategic decisions and measures of success.
• Identify key trends through the use of data & analytics that drive business decisions

Qualifications:

• 5+ years of financial and project management experience preferably focused in the healthcare industry

Candidates should possess high levels of the below skills:

• Written and verbal communication skills
• Capacity to manage high stress situations
• Ability to multi-task and manage various initiatives simultaneously
• Big picture thinking and vision
• Attention to detail
• Conflict resolution skills
• Ability to work in a highly-matrixed environment
• Ability to meet deadlines
• Prior experience translating business needs into practical applications and solutions

Key competencies of this role:

• Problem Solving
• People Management
• Priority Setting
• Dealing with Ambiguity
• Organizing
• Informing
• Conflict Management
• Customer Focus
• Managing Vision and Purpose
• Motivating Others

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.