We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating, and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Join us as a Business Operations Consultant on our Business Support team to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Business Operations Consultant, you will collaborate with our customers to define business requirements while providing solutions and tools that strengthen business processes. You will define objectives based on end-user needs and identify the organization's strengths, finding ways to maximize opportunities and improve business processes.

You will:

• Work with business users to define and investigate problems, conducting studies to create alternative business solutions that meet current and future environments

• Possess and apply knowledge in multiple functional areas, maintaining and managing systems in those functions and modify procedures to solve problems

• Be a subject matter expert on business processes and serve as a consulting resource for the functional area

• Lead projects and work with extended teams to design, develop, implement, and maintain business solutions

• Ensures improvements in operations are implemented and monitored to increase efficiency

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 12+ years of professional Business Operations experience with a Bachelor's degree or commensurate experience

• Expert Excel proficiency with the ability to analyze and present data and conduct a deep dive of metrics and KPI’s

• Solid understanding of internal business processes and systems capabilities, as well as knowledge of Project Management applications and tools

• Ability to work with diverse cultural styles to drive productivity and to translate technical jargon for non-technical audiences

• Ability to work independently and successfully influence senior decision makers

Desirable Requirements

• Previous experience with Tableau, Financial Force or Salesforce tools

• Prior Stakeholder Management experience

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