You will primarily be involved in the migration from the legacy on-premise Data environment (Oracle and Business Objects) to Capita’s new Azure Based Dynamic Data Platform. You will be developing ETL\ELT processes, creating and managing data structures, as well as the development of the Semantic layers that the rest of the function will report from. In parallel there will be a secondary requirement to support the Team in maintaining the current platform (Oracle & Business Objects) depending on skill set whilst the migration takes place.

What you will do:

• Support the “Business Intelligence Managers” and “Head of BI and Data” (Senior BI Managers) and own the BI governance for Platforming and reporting Infrastructures:
• Business Objects \ Oracle RDBMS
• Azure Technology Stack - ADF, Pipelines, DevOPS, Data Lake, Synapse)
• Meet internal and external clients to understand BI / Analysis Business requirements.
• Evaluate and analyse BI / Analysis Business requirements from a Data perspective in determining the most appropriate BI / IT solutions to support them.
• Estimate effort in developing BI / IT solutions to provide input to costs.
• Document, code, test and implement BI / IT solutions to support Business needs to agreed quality standards.
• Provide input into internal departmental initiatives in order to produce reports/recommendations aimed at improving effectiveness.
• Resolve incidents to ensure ongoing integrity of implemented projects.

What we’re looking for:

Experience in the following technologies along with strong foundation in Data Architecture and Modelling for Enterprise systems:

MS Azure

• Azure Data Factory ETL/ELT
• Azure DevOps
• Pipelines
• DataLake
• Synapse
• ARM Templates
• PowerApps
• MS Power BI
• MS SQLServer

SAP Business Objects V4.x

• BO Server Implementation, configuration and support (inc. server balancing, Apache\Tomcat)
• BO Universe Design
• Oracle RDBM
• Oracle PLSQL
• Oracle APEX
• Unix / Linux shell scripting

About Capita Customer Management

At Capita Customer Management, we’re transforming customer experiences. Our expert teams handle more than 100 million customer conversations every year across phone, email, web and more. We’re partnering with clients like O2, Volkswagen Group, British Gas and RSPCA and have 19 contact centres across the UK, India, Poland and South Africa. Join us and discover better as you find new ways to delight customers. 

 What’s in it for you?

• A competitive basic salary.
• Home-based working (will require travel to Leeds as and when business requires)
• 23 days holiday (rising to 27) with the opportunity to buy extra leave 
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.  

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.