This role's all about storyteling through data - translating complex information into actionable insights which will inform business decisions made by the senior leadership team and shift the course of Microsoft UK.

The role reports to the Business & Sales Operations Lead (BSO Lead) who is manager of the BSO team and thus is responsible for leading, creating, and orchestrating processes across all the whole of Microsoft UK.  This means the Business Insights Manager executes the role in the following areas:

• Plays trusted advisor and business partner to the local leadership;
• Ensures quality plans in place to drive growth;
• Takes action based on insights from execution;
• Strives for excellence in project and process based work, simplifying processes without compromising outcomes;
• Provides increased transparency and integration across all groups;
• The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally.

Responsibilities

Key Outcomes

• Contributes to Area performance across Solution Areas for Revenue, Customer Adds, Consumption and compete.
• Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
• Improve sales discipline and coaching culture via operational excellence

 
Role Time Allocation

• Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
• Drive Execution & Resource Management: Support ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Drive process simplification without compromising outcomes. (20%)
• Improve ROC discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and coaching frameworks for Modern ROC readiness, etc. (20%)
• Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)
• Team responsibilities, learning, and development (10%)

Qualifications

Experiences:

• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving operational discipline as well as innovation

Skills & Knowledge:

• Ability to work and build strong relationships with senior managers (required)
• Must have proven skills in financial, marketing, and IT management
• Advanced oral and written communication skills, planning and organizational abilities
• Intermediate conflict resolution and negotiation skills (required)
• Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively
• Must be highly analytical, able to understand business metrics, customer and market trends

Education

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Master's degree beneficial.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.