Job Description

Summary

The Business Development Representative will provide key outbound prospecting, sales support and lead development for IFS. The candidate must be knowledgeable in Service Management, Asset Management and ERP Applications as they relate to targeted prospects and customer needs.  He/she must be able to exhibit the knowledge and confidence needed to establish IFS as a potential prospect.

Responsibilities

·       Engage in conversations of value given the research and understanding of the prospect and IFS.

·       Create opportunities within prospects by illustrating areas for improvement, optimisation or automation. Work with the pre-sales and BVE teams to underpin these opportunities with business cases

·       Utilize Pre-Call Planning methods to understand the Prospect and why IFS is a viable solution for them.

·       Develop cold accounts into warm and targeted accounts through various efforts providing value while aggressively targeting accounts within specific Industries that IFS has identified.

·       Work alongside Sales Representatives to set meetings and penetrate targeted accounts.

·       Work through ‘Gatekeepers’ gaining access to the relevant person/s in the prospective organisation hierarchy while understanding where the decision makers are located.

·       Understand the functional competitive advantages of the IFS solution set and customise messaging to gain traction into accounts.

·       Conversion of Key Targeted Accounts to the sales pipeline and develop opportunities that IFS can continue to build a relationship.

·       Implementation of Account Based Marketing campaigns, based on account plans built in conjunction with sales, pre-sales and marketing

·       High level of communication, via outbound calling, email, and social media to engage prospects in order to further qualify as a valid sales opportunity.

·       Regular contact with each sales rep to review assigned accounts and make necessary adjustments.

·       Maintain relationship with assigned group of Target Accounts and develop value into working with IFS.

·       Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify.

·       Keep accurate electronic records of calls and contacts and update prospect status within contact management application.

·       Communicate internally the status of all outreach and set meetings.

Qualifications

·       3+ years of proven software telemarketing, inside sales, or software sales experience

·       Self-starter and ability to work with minimal supervision

·       Able to quickly gain and demonstrate a high level of understanding of IFS and IFS Application benefits

·       Excellent written and verbal communication skills, with specific emphasis on telephone skills.

·       Experience with contact management applications, Excel, and Word. 

·       Ability to communicate fluently in both French and English