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We welcome and encourage people from all backgrounds to apply.   

Whoever you are, O2 has a place for you. 

Come join us.

Title:                  Desk Based Acquisition Advisor

Reporting to:    Desk Based Acquisition Team Manager

Department:     Sales Small Medium Business

Location:          Preston Brook (approx 2 days in the office and 3 from home)

Closing Date:   01/04/2022

About the team

We are a Sales team that services Medium Size Customers. We focus on UK businesses between 5-99 employees to deliver ICT and digital solutions that support our customers on their transformation, helping them be more efficient and reducing their costs thus underpinning their future success.

Role purpose:

• Your role will be to proactively generate sales opportunities (Pipeline) to new logo prospect accounts and to convert these opportunities to sales across the full portfolio of VirginMediaO2 products.
• You will build a strong and balanced pipeline of new customer opportunities, with a focus on driving customer value to improve revenue streams through selling Mobile, DIA, Microsoft O365, hardware and other solutions.
• You will be a specialist in knowing your prospects' needs and their plans for growth or business transformation, to offer them the best solution to suit their requirements.

Key responsibilities & accountabilities:

Develop sales insights into a defined portfolio, through proactive prospecting activity.

Gain relevant customer information to support the generation of new sales opportunities within your area

Deliver results - this includes target achievement, developing and implementing action plans for delivering results, balanced pipeline growth and management, forecasting, logging/recording of customer interactions on salesforce/CRM, understanding and plans for correcting or improving your personal performance statistics

Self-sufficiently sell the full VirginMediaO2 product's portfolio into your customer account base, with a clear growth strategy for each customer. This should be done both independently and with support from the Specialist Pre-Sales Team for the more complex sales when required but with a consistent curiosity to develop your own skills across our complete portfolio

Activity – A fully proactive contact strategy across all prospects within your identified target base to ensure you understand their key 12/24-month strategies to position yourself a Trusted Advisor for their telecommunications and digital requirements. Achievement of all activity metrics – outbound calls, account coverage etc as laid out within the requirements of the target for the role

Activity - In addition to crafting a self-generated pipeline, you should be able to rapidly engage Marketing generated leads, converting these to qualified sales opportunities through; quickly building customer rapport to facilitate a consultative, solution led sales conversation.

Responsible for maintaining accurate and detailed customer contacts, activity, pipeline, and opportunity information within the Salesforce CRM

Customer Experience – Facilitate timely handovers of newly won customer accounts to ensure a smooth transition from New Business Sales to our Account Management team.

Essential skills:

• B2B sales experience in an environment that requires delivery of multiple sales targets
• Experience in "solution selling"
• Experience engaging with Senior partners and decision-makers
• Confident communication– orally and written
• Driven and self-motivated

Desirable skills:

• An understanding of the competitive landscape for VMO2
• Knowledge of Salesforce or other CRM
• Able to keep up to date with changes in products, services and proficiencies through self-learning and self-development – a curious learner who takes personal responsibility for their development in product & service knowledge as well as their own skills

We’ll be sending you emails about the status of your application. To make sure you receive these, please add @O2.com and @telefonica.com to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 

If you have any questions around the role then please email ResourceTUK@o2.com who will be happy to help.