Job Description:

The Role

Do you want to make a difference in our customers’ lives and be part of a highly collaborative, cross-functional team committed to designing and developing solutions to support workflow challenges across the Fidelity enterprise? We are looking for a Business Architecture (BA) Senior Analyst who will be responsible for key analytics and support within Fidelity’s Business Architecture Center of Excellence (CoE) team in the planning and implementation of a new digital automation platform.  Fidelity is passionate about digitizing and automating client interactions, operational and business processes with the goal of simplifying customer journeys and reusing modular technologies.

You will work directly with the business to deliver analysis and insights on targeting high impact processes and will assist in developing end-to-end target state business designs considering people, process, and technology innovations. You will quantify the value of these solutions and assist in their rollout working with FMR’s Agile teams to inform product backlogs and ultimately implement the CoE’s architectural recommendations.  Successful delivery will require you to become a trusted business partner and will require effective communication of your plan and the work to internal customers at all levels of the organization.

As a member of the APS Business Architect team, you will blend extensive business, engineering, and design expertise with a passion for influencing and collaborating with others.  In an Agile structure you will partner with other Fidelity leaders to both advise and complete consistent practices and standards for the specialized skills and expertise of your CoE, and influence the strategic decisions, solutions development, and priorities related to your expertise.  You are committed to developing your own expertise and providing thought leadership to our Clients and collaborating teams.

The Expertise and Skills You Bring

BS/BA Degree required

5 years associated with operational assessment & design in either financial services, consulting, or both

2 years working with senior business change associates

Solid background in supporting major initiatives impacting companies top strategic goals & objectives

A foundation in Lean Six Sigma and/or Redesign/Re-Engineering experience a plus!

Strong analytical curiosity, critical thinking skills, a tried strength in sourcing, synthesizing, and converting data into consumable insights and recommendations.

Proven experience with problem breakdown, including issue/option/resolution framing

Strong facilitation of end-to-end process mapping sessions that identify issues

Ability to provide fundamental business insights from the information that is not obvious to others and leads to beneficial recommendations

Proven track record in constructing high quality work with applications such as Camunda Modeler, SQL, Excel, and PowerPoint, with foundational BPMN skills in tools like Visio

The Team

This dynamic BA CoE works in a highly matrixed operating environment working with CoE Team Leaders, Business Partners, fellow Architects, and Agile teams across FI, PI, and WI.  The team consists of a group of high-performance associates, ranging from senior analysts to directors.  These associates will possess key business skills in operational strategy, business value analysis, planning, integration, and management systems. In addition, for initiatives requiring solution architecture, the team will use key technical skills in business analysis, lean and re-design, integrated & solution design with strong automation and digital competence

The Business Architecture team works together to identify our internal Client’s top business challenges, understanding their current state business, and supporting the development of future state solutions. These ground-breaking initiatives will be aligned to our Client’s key performance indicators, will help advise Agile backlogs, and will ultimately drive business outcomes that impact Fidelity’s strategic business plans.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.