POSITION SUMMARY

The Associate Business Analyst is primarily responsible for supporting the analysis, interpretation and communication of data/information used to identify and monitor process performance. Responsibilities are broken into two main functions. The first function is drug file related and involves determining the location of the new drug and the communication of tasks to all related departments. The second function of this role is to collect and analyze data that is then communicated to patients after a medication event compliant is entered. The analyst will provide the date to support the response to the claim, as well as suggest continuous improvement ideas to mitigate any further risk.


ESSENTIAL FUNCTIONS

• Manage, drive and continuously improve data collection, analysis and reporting process for key service metrics.

• Design, build and/or maintain data capture and reporting.

• Assure application backups, performance tuning and quality measures are maintained.

• Implement process improvements.

• Coordination with Inventory, CADS, ALPS and ADDS personnel on all drug file changes to facilitate drug changes.

• Calculate the Unit Volume, Unit weight, and average piece weight in Averts and CADS. This calculation will determine the dispensing location as well as the manner of dispense. The analyst will own the implementation of the data analysis.

• Coordinate and conduct testing for program additions and edits.

• Calculate the dimensions and measurements, and quantity for channel size in ALPS. This calculation will determine the dispensing location as well as the manner of dispense. The analyst will own the implementation of the data analysis.

• Collect and analyze organizational data to identify potential, existing or future service process issues.

• Support, facilitate and manage corporate-driven efforts to improve, standardize, document and control service processes.

• Work collaboratively with various departments to support program design and launch to meet timeline.

• Maintain a variety of meet performance metrics.

• The analyst will test each drug to ensure that the drug will dispense in the High Volume Filler. This task involves analyzing the characteristics of each drug to ensure that the automation equipment will properly dispense each drug.

• Assist Management in defining the scope and objectives of department projects, develop preliminary project plan as project manager, design and project timeline, and communicate project status by tracking/reporting status of projects and risk factors.

• Mentor internal customers to identify root cause, data needed, use of analytical tools, analyze and interpret performance metrics.

• Support functional & organizational initiatives as required.

• Collect and analyze organizational data to identify potential, existing or future service process issues. The analyst will provide root cause analysis to department leaders. They will team with the department leaders to determine improvement ideas, as well as monitor results after the change is implemented.

• Collect and analyze data to reply to patient medication event claims. This information will be provided to the patient as well as be used to formulate continuous improvement plans to mitigate further events.

• Own the planogram by assigning and relocating drugs within each dispensing area. The analyst will coordinate the activity of other departments to ensure new drugs are available for dispense. The activity is vital to ensure patient receive their medication as well as optimizer the cost to fill for each prescription

QUALIFICATIONS

• Bachelor’s degree or 4-6 years of equivalent work experience.

• 0-2 years relevant experience with Bachelor’s Degree.

• Highly proficient in Microsoft Office products.

• Recent experience creating Business Objects reports, designing, implementing and maintaining data universe structure using Business objects Universe designer preferred.

• Tech license a plus but not required

• Ability to learn computer skills on multiple platforms (Safire/Oracle/PAC systems/IDF)

• Proficient in Microsoft Outlook, Excel & Word.

• Good communication between functional areas

• Interpretation and application of data analysis.

ABOUT EXPRESS SCRIPTS

At Express Scripts, we dare to imagine a better health care system, and we’re driven to make it happen. Where some see obstacles, we see possibilities. We’re challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.

We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes – like no one else can. We believe health care can do more. We are Champions For BetterSM.

Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.

This role is Worksite dependent and can only be performed onsite. You must be fully vaccinated if you’re to come onsite OR undergo testing twice a week.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.