Job Description:

The Expertise and Skills You Bring

3-5 years of experience. Health & Welfare operations experience a plus.

Strong Health and Other Benefits Systems (HOBS) and/or Fidelity Health Benefits (FHB) experience

Ability to evaluate requirements against HOBS and FHB platform functionality and provide solutions as required

Agile experience a plus

BA or BS preferred or 5+ years of related experience

Analytical skills

Problem solving/process improvement skills

Good social skills

Highly organized and self-motivated

Ability to be flexible, multitask and work with various members of the team on multiple projects or initiatives

Ability to work in a dynamic fast paced environment that can be highly ambiguous with new technologies

Experience with related desktop software tools (Excel, Word, PowerPoint, Outlook)

Ability to assess gaps to recommend solutions

The Value You Deliver

Work closely with business and technical team members

Ensure quality and timely delivery of projects

Document project objectives, business requirements, and technical or data specifications

Participate in requirements collecting and understand the existing processes

Participate with the squad to review materials to settle scope of the project

Actively chip in during project meetings and be prepared with vital documentation

Identify requirements, system, data, or test design solutions

Perform and consult on design work, including analysis for moderate to complex-scope projects.

Lead gap analysis between requirements, data, and system configuration, recommend solutions as appropriate to close the gaps

Deliver root cause analysis

The Team

The team is responsible for automated testing of health care and benefit administration systems. We ensure the system will deliver accurate insurance rates, premiums, coverage amount, pre-requisite for coverage, etc. according to client/state specific requirements. The team will help Fidelity to further drive and accelerate growth in this market space.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.