*The position can be managed remotely from another city in Germany or from one of our EU / UK locations.

*The position is initially limited to 2 years*

The Senior Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem that needs solving.  Working within a fast-paced agile environment, the Senior Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner.

ABOUT THE JOB

• IT-ownership of applications and systems for cockpit and cabin crews
• Coordination and further development of technical requirements for business processes with business partners, stakeholders and service providers
• Process analysis and active creation of proposals for the business processes to be implemented and their mapping in IT systems
• Ensure aligned and efficient IT processes across all 5 airlines within TUI Airline
• Plan and control the new and further development of Flight Operations IT applications 
• Plan, manage and control release tests as well as release rollouts
• Monitor and investigate on how upcoming IT technologies can be applied beneficially 
• Analyze and process support requests for 2nd level support together with IT service providers
• Support business partners in prioritizing and detailing the requirements of the product backlog
• Specify test cases and test processes
• Create business cases for investments or to analyze options for action
• Documentation, knowledge transfer and monitoring for system procedures, interfaces and processes

ABOUT YOU

• Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders
• Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure
• Experience in working across multiple complex products/services/system domains
• Deep knowledge in and extensive experience with creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied
• Experience in coaching more junior colleagues
• Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming
• Experience working with remote co-located teams in a remote environment
• Languages: English business fluent
• A good understanding of agile/lean software (especially Atlassian) delivery methodology, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban
• Customer centric, passionate about delivering great digital products and services
• Passionate about continuous IMPROVEMENT
• Open minded, inquisitive, life-long learner
• Comfortable with ambiguity, highly autonomous
   

ABOUT OUR OFFER

•  Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.   
•  Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: newWork@TUI (hybrid working) & TUI Workwide (Working from abroad)  
•  Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.   
•  Personal benefits: We offer attractive remuneration with holiday bonus, generous travel benefits, extensive health & wellbeing offers and much more.