As a Business Analyst with Capita Regulated Services, you will enjoy the challenges and rewards of working on a major programme for a large, well-known financial organisation. This is a long-running piece of work to deliver a number of innovative solutions and products, which is due to be taken on by more banks and financial institutions, meaning this is an exciting role which will continue to be interesting and challenging for a long time to come. You will be working on the full lifecycle of projects and engaging with a range of stakeholders, supported by a talented cross-functional team across the UK and offshore. As part of Capita, you will benefit from training courses and certifications, as well as exposure to various projects where you can use your new skills to help grow your experience and progress your career.

Job title:

Business Analyst

Job Description:

What you’ll be doing:

• working with delivery teams in both the UK and Offshore, made up of product owners, analysts and developers, to ensure the successful delivery of a new platform into new lenders

• building and maintaining positive professional relationships with internal and external clients

• attending and, at times, running client workshops and meetings to the capture and document requirements that will lead to the definition of the solution

• analysing and documenting functional changes to the solution, whether they are client-specific or product enhancements from internal investments

• supporting the Delivery & Product teams with business system design and solutions over-sight, and where applicable signing off changes that are applied to the core product

• providing demonstrations to external clients of the financial services solution

• producing high level cost and resource estimates for both Client driven and Product backlog items

What we’re looking for:

• Detailed understanding of Financial Services, ideally mortgage software and systems

• Ability to communicate effectively at all levels and can present issues in a clear and concise manner, via the most appropriate media.

• Experience working closely with a cross-functional team, including colleagues on- and off-shore

• Ability to interpret data accurately and develop creative and supportable solutions.

• Demonstrate sound systems analysis techniques and well-developed skills in the use of appropriate techniques, methods and packages.

• Ability to build relationships with client and internal stakeholders

About Capita Regulated Services

At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Remote working, with occasional paid travel to Capita offices

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.