As a Business Analyst in Capita's Project Resource Solutions division, you will be part of a consistently growing business with an ever-expanding client base. You will enjoy a hugely varied role working on a wide variety of projects, including business process improvements, governance or regulatory changes, IT system upgrades and migrations, and more. You will take on business analysis responsibilities throughout the full project lifecycle, working with talented teams and a range of senior stakeholders to ensure successful delivery. This role requires a confident, dynamic and flexible individual with proven business analysis capabilities built up on multiple projects.

Job title:

Business Analyst

Job Description:

What you will do:

• Engagement with business experts to understand current business processes and/or transitional and future requirements

• Analysis of business issues and needs by using the appropriate business analysis methodologies and techniques in order to elicit the real business need behind problem statements and high-level requirements

• Production of high/detailed level requirements and business solution design documentation to ensure completeness and coherence

• Ability to apply an appropriate level of challenge to ensure positive outcome

• Providing an interface between the business areas and project teams throughout the life cycle

• Reviewing and sign off on implementation plans where appropriate

Your experience will include:

• Proven experience as a Business Analyst with knowledge of the full project life cycle

• Strong facilitation, communication, listening, coaching and presentation skills, with experience of running results driven workshops

• Experience of using structured methodologies and techniques

• Ability to work at a conceptual level where business objectives and requirements may not be well defined

• Demonstrate effective and productive stakeholder management both internally at all levels

• Builds productive relationships with functions and third parties outside of the project team

About Capita Project Resource Solutions

Project Resource Solutions (PRS) is a pool of flexible Project Services professionals split into hubs around the UK.

Our mission is to work in partnership with our customers offering a wide range of project services to enable them to achieve and deliver their strategic goals.

Our PRS principles are:

• The customer is at the heart of what we do – ‘delight our customer’. 

• We put our people first, developing them to maximise their potential.

• Our people are highly motivated, open, honest and work with a high degree of integrity.

• We provide a high standard of flexible professional solutions.

• We empower people to challenge the status quo.

What are the benefits of being part of PRS?

• Career development and growth through wider experiences and challenges both within and outside of the Regulated Services Division and through potential opportunities outside of Capita group

• Commitment to ensuring that those in PRS have the appropriate mentoring, training and development support to allow them to perform in these roles

• Being part of new business opportunities, growth within the business, and contributing to additional revenue and margin to the division

 What’s in it for you?

• A competitive basic salary

• 23 days holiday (rising to 27) with the opportunity to buy extra leave 

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Flexible working including the ability to work from home, with only occasional travel into Capita offices when required.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.  

What we hope you will do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.