We are currently recruiting for 2 Digital Business Analysts who are curious and passionate about technology. Digital Business Analysts are responsible for the development and on-going definition of viable business requirements, (user stories/acceptance criteria) and non-functional requirements to support Aviva’s Digital plans. Our Digital Business Analysts will play a key role within the Agile feature/product team to ensure the expected business outcomes are delivered.

Our Digital Business Analysts will ensure business goals are understood and requirements/user stories/acceptance criteria are documented in conjunction with Product Owners, to enable solutions to be defined by the scrum team. The Analysts will work collaboratively with design, development, and test colleagues to ensure that solutions address the requirements of the business. You will also champion and make wider contributions to the Digital team through your knowledge from other Business, IT and Change practices.

Duties & Responsibilities:

• Ensure key business goals are understood and requirements/user stories/acceptance criteria are documented in conjunction with Product Owners and the appropriate subject matter experts (SMEs) that enables solutions to be defined by the scrum team

• Work with design/development/test colleagues to ensure that quality business solutions that address the requirements of the business are delivered

• Act as a recognised subject matter expert and key contact for Digital within the context of the role

• Understand the strategic drivers and supporting benefits case for the individual project/programme being worked on and challenge when these are not being met

• Be involved in shaping/pre-inception work, assessing the initial impact of new initiatives/projects across the Digital Integration estate

• Consider the needs of the customer and be prepared to challenge decisions that are not in their best interests as defined by our customer ambition and the principles of Treating Customers Fairly (TCF)

• Champion and make wider contributions to the Digital Integration team through learnings and knowledge from other IT and Change practices

• Support projects through an iterative development/testing lifecycle including implementation (including business readiness such as training)

Skills & Experience required:

• Good verbal and written communication specifically with business stakeholders

• Good analytical, decision making and problem-solving skills

• Good facilitation skills

• Good leadership, negotiating and influencing skills

• An understanding and experience of Business Analysis tools & techniques would be beneficial, but training can be provided

• An understanding and experience of Knowledge of creating User Story/Requirements Definition/Acceptance Criteria using Agile tools and techniques would be beneficial, but training can be provided

What you will get for this role?

• Competitive salary dependant on skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We always ‘Care More’. It’s our thing. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Guv Johal a call on 07500 087 919 or send an email to Guv.johal@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.