Company Description

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

Job Description

The Domain:

Collections and Tracing in DCI comprises a portfolio of 11 products which make up ~$20m revenue for the business each year. Clients use our products to gain a detailed insight into their customers circumstances, to support those facing financial hardship and help them out of debt. The market is constantly changing, and collections is an area where we expect to see huge growth and innovation. Clients are increasingly looking to incorporate new sources of data into their workflows which support an E2E digital journey, and new regulatory guidance and Experian want to be at the centre of it.

Key Responsibilities:

• Guide and facilitate requirements gathering workshops with internal teams as well as clients
• Clearly translate business requirements into technical specifications including user stories, process diagrams and interface wireframes to support accurate estimations, delivery timelines and development productivity.
• Develop functional specifications and system design specifications for client/internal engagements
• Ensure all solutions meet the requirements for the project
• Consistently and proactively strive to improve the quality of the work and tweak processes
• Deliver multiple projects at once
• Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems
• Go to expert for product questions and challenges
• Create user stories and acceptance criteria
• Participate in sprint planning and review meetings with related stakeholders, and development team
• Attend and participate in daily scrum team stand-ups
• Prepare and conduct product demonstrations, prototype demonstrations, proof of concepts and development roadmaps to internal and client audiences.
• Support the requirements gathering, product / feature definitions and project management aspects of the process to ensure clear definitions of requests and changes are achieved.
• Work closely with:

• Business Analysis guild to mentor and share best practices
• Product Manager(s) / Product Owners to ensure roadmap items are delivered
• Architecture and Development to ensure sure the correct solution is designed
• Business partners to define and document business and technical requirements for data and analytics projects. This includes the documentation of data flows and data mapping from source systems into our new analytic platform
• QA to ensure quality of features once implemented

Qualifications

Experience

• Strong experience working as a Business Analyst/Technical Business Analyst
• An understanding of defining user journeys and stories
• Excellent written and verbal communication skills, with the ability to interact with staff at all levels of organisation.
• Proven track record of managing activities that support a number of full project lifecycle implementations including of a complex nature.

Required Technical Skills/Knowledge

• Experience working on the commercialisation of new and existing products
• Previous experience working with API or Product Platform Understanding
• Experience of delivering products using agile development methodology techniques, working directly with developers/technical teams

Additional Information

Experian Careers - Creating a better tomorrow together

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