About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

Introduction:

A brief description of the role.

• Responsible for business requirements, in line with Business Expectations and Group Strategy

• Working with the relevant Product Manager, Project Manager, Lead Solutions Designer, or Technology Partner - responsible for ensuring that the outcomes delivered by projects are consistent with the original solution

• Support the development of systems strategy and plan for the supported business area

• Provide ad-hoc consultancy as required to the delivery team, including but not limited to Development, Testing and Implementation teams

What will you be doing?

The role holder will be primarily responsible for Requirement analysis and specification through to data analysis co-relating client, business and colleagues (operations) impact and experience. The delivery focused role will work closely with the project and business stakeholders to ensure smooth change management.

• Own and manage requirement related aspects of the change delivery life cycle from inception, solution design through to implementation and post implementation support

• Work in-line with overall Barclays strategy across Technology delivery and Business operations change

• Identify, quantify, plan and control all business design and analysis related activity on change projects

• Identify, analyse, manage and monitor relationships with and between stakeholders.

• Manage multiple work streams of project activity

• Requirements elicitation and documentation, using User Stories

• End-to-end requirements management and traceability, both functional and non-functional

• Working closely with various stakeholders

• Impact analysis, both business and technical, working closely with architects and solution designers

• Coordination of and hands-on assistance with Different testing phases including User Acceptance Testing and Live proving

• Work as a liaison among project stakeholders to elicit, analyze, communicate and validate features for new functionality. Serves as the SME for business and functional domain knowledge; working closely with the Product Owner

• Create, groom and maintain the project feature and story backlog in addition to any changes to those requirements. Participates in joint design sessions to groom and document features and stories.

• Create feature and story backlogs that are clear and straightforward.

Your Role:

Evaluation, Design and Planning (70%)

Evaluation

• Provide a data-driven high level view of proposed solutions ensuring alignment with the business objectives/benefits

• Assess and design new business change processes, systems, products and services on a change project

• Support business case development in support of designs

Design

• Provide support to business design and business analysis functions on projects

• Review the to-be business process design to understand organisation/role impacts and create role descriptions for business process roles

• Oversee the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomes

• Work with business representatives to produce clear (testable/measurable) technical requirements

Manage

• Ensure all governance, risk management, controls and compliance requirements are considered during development of requirements and designs

• Manage interdependencies across projects/programmes and leverage synergies across projects/programmes to maximise return on investment.

• Lead / contribute (as appropriate) to Project, Programme and Cluster-level Design Authorities

Partnerships (15%)

• Develop a thorough understanding of user environment, business objectives and goals

• Work closely with other team members and other areas to deliver requirement artefacts that meets customer and colleague objectives

• Support the building and nurturing of relationships to ensure all business, operational and IT change activity is assessed to ensure 'fit' and 'capability' within and across target user base

• By harnessing a shared culture, identify current operational gaps/hotspots and help to put in place solutions to resolve

• Ensure Key Stakeholder feedback is provided and acted upon

Testing/Piloting (15%)

• Coordinate and perform necessary testing and validation involving SME and end users as appropriate to ensure confidence in the outputs

• Train end users as required at varying levels in the organisation

Key Performance Indicators

• Quality, accuracy, and efficiency of Change delivery and achievement of business outcomes

• Adherence and advocacy of Barclays Values

• Contribution to team

• Contribution to the practice

• Contribution/drive initiatives within the TC

What we're looking for:

• Has ability to investigate, analyse, visualise, articulate and solve complex problems and concepts and make disciplined decisions based on available information.

• Is able to identify and explores opportunities for service and business improvement.

• Is aware of and understands agile methodology and how to apply the agile mindset to all aspects of their work.

• Has ability to identify and pinpoint business opportunities to allow organisations to perform more effectively.

• Exposure to toolsets across Requirements documentation, Configuration Management and Quality assurance

• Payments/ Acquiring domain knowledge / experience. Good understanding of Customer Journeys in the Acquiring

• Worked in Tools that are used for Capturing Requirements in Agile(Jira, Rally etc.)

• Ability to understand the requirements and communicate /disseminate the same effectively to multiple stakeholders

• Previous experience on projects having ISO8583, Standard 70 implementations

• Knowledge of FX transactions, Dynamic Currency Conversion (DCC)

• Exposure to ISO20022, Nexo standards

• Exposure to Alternate Payments, Payment gateways

Skills that will help you in the role:

• Exposure to Product Owner roles and responsibilities

• Technical knowledge will be a benefit to assist with data analysis

• Knowledge of design concepts like Web services design concepts like micro services, request response, API, REST, SOAP, SOA, RAML reviews etc at a high level under preferred skills

Where will you be working?

Chennai

Be More at Barclays

At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.