Your key responsibilities :

• Analyses functional/process problems, develops and analyses options and determines and/or recommends best alternatives or practices for resolving issues to the Department Manager or Stakeholder
• Define business requirements and perform fit gap analysis between client requirements and technical solution
• Develop future state process maps, mock-up and design documentation for business units
• Works with business unit to identify Change Management
• Develop training strategy and training material
• Works with business and IT team in implementing IT Projects with focus on document management systems
• Works in partnership with IT Technical Consultant in determining technical options / solutions to meet business needs.

Skills and attributes :

• Over 3 years' experience as a business analyst
• Previous experience with document management system
• Experience in one or more of the following IT delivery model: Waterfall, Incremental, Agile, Lean, DevOps
• Experience in preparing process documentation and gap analysis
• Excellent oral, written, presentation and facilitation skills

To qualify for the role, you must have :

• A bachelor's or master's degree
• A minimum of 9+ years of experience, preferably background in a professional services firm.
• Excellent communication skills with consulting experience preferred