Job Description:

The Role 

The Digital Workplace (DW) Domain within Fidelity Investments is looking for a Business Analyst to join our DW Experience Chapter Area and support an agile squad focused on improving the associate experience.  

This role will be responsible for wearing a variety of hats, including analyzing and synthesizing data (qual and quant), supporting new product experiments with the target audience to better understand feature desirability, and proposing and implementing process improvements that will improve the speed and quality of the team’s delivery. The Business Analyst will work closely with product managers, design researchers, change management experts and engineers to move from need identification through deployment. You should have proven experience with strong analytical and problem-solving skills. Key attributes that make up a successful Business Analyst are; highly motivated, “self-starters” with a sense of ownership, driven to succeed. You are successful working individually as well as within a team structure. 

The Expertise and Skills You Bring  

Bachelor's degree

Basic knowledge (3+ years) of business analyst techniques, for example: benchmarking, business rules analysis, risk analysis and user stories, user acceptance testing and product documentation. 

Experience with Jira, Confluence, Mural or similar Agile backlog management tool preferred 

Good understanding on MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook 

Bachelor’s degree preferred 

CSM/CSPO Certification desirable 

You are a good listener and having strong verbal communication skills 

You can effectively facilitate successful client meetings, workshop, or speaking publicly to a broad audience 

Proven leadership and time management skills to ensure that work is completed on time 

Write clear, concise, well organized user documentation to maintain standards and procedures 

Problem solving skills with the keen ability to assimilate new information, draw conclusions and communicate ideas 

You will keep up to date on agile standard methodologies and trends negotiation techniques and influencing skills 

Positive demeanor and flexible, with ability to adapt to the changing needs of the squad 

The Value you Deliver 

 Initiate & lead discovery for Feature/Epic Definition & Key Decision Partners with Squad Leader and Scrum Master to prioritize Epics 

Write stories and facilitate story grooming/refinement sessions to ensure they meet the Definition of Ready 

Collaborating with key Business, IT, Legal, Compliance & Risk partners to define product features and monitor trends 

Participate and /or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives 

Provide constructive feedback for future process improvements 

Identify business requirements, document improvement opportunities, share with Scrum Team and at BA Forums 

Assist either or readiness and deployment activities 

 The Team 

 As a member of the Digital Workplace team within Enterprise Technology, you will be working in a collaborative, dynamic, and creative environment at Fidelity Investments. You will have the opportunity to be immersed in work across the organization, engage with and influence leaders, while solving some of Fidelity’s most critical business issues. 

The vision of Digital Workplace is to ensure associates have the right digital tools, training, and support to do their best work. We will do this by owning the associate digital experience for the firm, focusing on capabilities (rather than on tools and vendors), using a test-and-learn approach, designing more effective rollout and adoption experiences, and paying close attention to every detail in the "last mile." 

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.