Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customer, to create the foundation knowledge that enables us to make customers-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Global Proposal Services (GPS) is a team of business program managers working on pre-sales deliverables across Microsoft ecosystems. We partner with One Microsoft pursuit teams to deliver messaging strategies, proposals, presentations, etc. Success means new revenue for the business and improvements to deal quality, compliance, and deal velocity.

As the GPS Manager for our Romania Full Time Employees (FTEs) and India Contractors, you will manage proposal managers, proposal writers and graphic specialists utilizing industry best practices to develop and deliver Microsoft’s strategic value. Our objective is to address customer business priorities for clients around the globe and this role will have a primary focus in EMEA and APJ.

The GPS Manager will lead a team that has a customer obsessed focus on delivering solutions that enhance satisfaction, performance and/or business value for Microsoft’s customers. The GPS Manager leads a team that supports end-to-end delivery of products, services, processes, or technologies (through projects and programs), by using established project, program, and process management methodologies. You will need to build trusted partnerships to enable great experiences and to develop, build, run, and improve consistent, predictable, and measurable processes and services that align with policies, procedures, and expectations.

Responsibilities

Responsibilities:

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
• Leverages resources to help employees develop skills and supports their career interests. Supports mentorship, workforce development, and succession planning. Identifies growth opportunities, builds development plans with direct reports, and conducts development discussions.
• Establishes and communicates performance expectations. Identifies performance gaps and monitors performance to ensure plans are met. Leads their team to accept change and retain performance levels while responding to changing demands.
• Manage a team of Proposal Specialists - Proposal Managers, Proposal Writers and Graphic Specialists. This includes all aspects of delivering highly competitive, compliant, quality deliverables/artifacts.  Drives the execution of customer deliverables, RFXs responses by setting priorities, removing barriers and obstacles, and allocating resources. Partners and collaborates with field leadership including sales managers, architect leads, contract managers and pursuit lead managers.

Qualifications

Qualification :

• Resilient, with a Growth Mindset, able to lead conversations that identify strategic and value messaging,
• Self-starter with the ability to anticipate team demands and act ahead of directed guidance,
• Skilled in communicating clearly and with purpose in both written and verbal communications,
• Organized and detail oriented with proven project and time management skills and the ability to prioritize multiple projects concurrently,
• Comfortable working in a global environment across cultural boundaries, and
• Approachable and can maintain a cool and focused persona under pressure in ambiguous or complex situations.
• Proven experience in leading and managing distributed presales teams across the globe. Exposure to teams based out of Romania and India (current GPS hubs) team would be a plus.
• 8+ years of people management experience.
• BS/BA degree or equivalent experience, with a master’s degree preferred.
• 15+ years of experience in proposal development or business development.
• Proven skills in financial and business management.
• APMP industry certification(s) that illustrate understanding of industry best practices and or Shipley certifications. Practitioner certification is desired.
• Working knowledge of Shipley methodologies, including capture management methodology.
• Demonstrated ability to collaborate across teams to achieve results, strategic thinking & alignment/ability to act as evangelist & catalyst to customer solutions.
• Able to travel domestically and internationally
• Advanced Microsoft Office skills, and Flexible & willing to work off hours outside of current time zone as needs dictate.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.