Are you ready to work on world changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the 8th year in a row in the Gartner Enterprise iPaaS Magic Quadrant and also recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.  

Working at Boomi means doing what you love and having the support to experiment, learn, and grow. We hire trailblazers with an entrepreneurial spirit who relish solving challenging problems and making a positive impact for themselves, their colleagues, and our customers. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, explore a career with Boomi. Learn more athttp://www.boomi.com/  or visitBoomi Careers

Job purpose

The Release Manager leads and owns the Release Management lifecycle which includes planning, scheduling, communicating, and managing releases across our SaaS platform.  You will work with our Product and Engineering teams to deliver high quality software through consistent releases. The Release Manager places a focus on identifying and driving continuous process improvements to optimize software releases and associated organizational processes.

Primary Responsibilities

• Work closely with product management, program management, technical operations and engineering teams to ensure a great customer release experience

• Define and govern release readiness gates, milestone reviews, and Go/No-Go decisions

• Effectively manage risks and resolve issues that impact release scope, schedule and quality

• Build process around status reporting, operational documentation and release change management

• Educate teams on the release management process to ensure they understand and follow established protocols (quality testing, performance testing, security impact assessments, backwards compatibility, etc.)

• Drive continuous improvement in our Release Management framework (documentation, tooling and processes) by identifying and implementing the appropriate processes and procedures

• Provide release management metrics and reports to stakeholders

• Facilitate retrospectives and integrate lessons learned into release processes

What you bring to the Team

• Advocacy for the customer release experience and familiarity with continuous delivery and agile release management

• A self-starter who can independently set priorities through effective triage, critical analysis, and devising mitigation strategies

• Skilled at building trust and acting as an objective adviser to enable cross-functional collaboration with all levels of the organization

• Effectively build rapport with team members while also instilling discipline for following established processes

• Strong communication skills to influence, persuade, build consensus and lead positive engagement across the different teams

• Ability to thrive in a technical, fast-paced environment 

• Perform effective project management - highly organized and energized by getting work done

• Passion for problem solving with a hands on focus and taking a solution-oriented approach

• Familiarity with compliance and security standards, policies, and risk management

Experience/Skills Required

• Bachelor’s Degree or equivalent course work in computer science or related field

• 3-5 years of SaaS release management or technical project management focused on release management

• Thorough understanding of the SDLC and the ability to apply this knowledge in a dynamic environment using agile methodologies

• Strong organizational, negotiation and problem-solving skills

• Proficiency with JIRA, Confluence, Slack, and release management tools

• Outstanding organizational, communication, and relationship building skills conducive to driving consensus

• Strong project management, analytical, and communication skills