At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Billing Analyst II is responsible for performing complex monthly billing and reconciliation activities.  In this role, the individual will be responsible for the daily monitoring of various contract and order queues and related billing activities within designated SLAs.  The role will review the accuracy of billing information to ensure all data has been entered correctly for billing and product provisioning/installation.

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Job Responsibilities:

Responsible for analyzing large sets of data for client accuracy 

Perform monthly billing and reconciliation activities for complex OEM programs

Research, address and resolve first tier OEM customer issues with customers and OEM program directors to determine root cause and warranted remediation 

Perform Retail invoicing activities, including EDP retail customers

Review OEM and Retail sales orders to verify/ensure all pertinent billing information has been completed and submitted properly and trigger related billing 

Will own stakeholder involvement/communication for their area of responsibility

Other projects and billing related customer responsibilities as needs arise

Qualifications:

Required Qualifications:

BS/BA in related discipline OR an equivalent combination of education and work related experience 

3 years of experience in related field 

Preferred Qualifications:

Full proficiency with billing processes and all order to cash systems and solid product knowledge across numerous platforms

Strong verbal and written communication skills, ability to stay calm in high pressure situations, and speak confidently to internal and external customers with limited supervision and level of professionalism

Advanced Microsoft Excel and Word skills required

Advanced problem-solving skills

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.