We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Job title:

BI Analyst & Systems Manager

Job Description:

Driving success at Capita Learning a BI Analyst and Systems Manager:

We currently have an exciting opportunity for an experienced BI Data Analyst to join our busy and fast paced team. Working with stakeholders across the whole of Capita Learning you will be responsible for, not only, the analysis of the data but also turning this into meaningful recommendations to the stakeholders enabling them to implement business improvements.

We are looking for someone with a good level of experience in Tableau ideally however we would very much consider someone with Qliksense as well. The right person for this role will have a pragmatic approach to their work and a real desire to benefit the business with accurate and timely data reporting.

What you’ll be doing:

• Implementing common practices and approach to ensure consistency of insight and data.

• Design and develop BI and MI solutions that will increase capability on behalf of the function.  

• Facilitate timely, relevant, and accurate management information via number of agreed delivery mechanisms, using the Capita Learning BI technology stack into push reporting and automated self-service reports via a range of BI platforms

• Implement a reporting framework to ensure reporting is developed and delivered within the agreed SLA’s.

• Responsible for understanding existing and facilitating the agreement of new business processes and detailed requirements.

• Partnership/networking with internal teams and the relevant support functions within our client areas.     

• Ensure the timely production of MI, BI and KPI’s are published with supportive value-add commentary.

• Maintain industry best practice in analysis techniques and demonstrate application within Managed Learning Services

What we’re looking for:

• Experience with BI visualisation packages of Power BI, QlikSense and NPrinting.

• Good Experience with programming languages and databases - MSSQL, SSRS and ETL processes

• Hands-on experience with reporting standards and end user applications

• Proven working experience as a business analyst in business intelligence field in a similar fast paced commercial environment.

• A flexible and proactive approach to work always with the ability to manage multiple projects, reports and deadlines showing a commitment to getting to job done

• Can evidence previous experience of clearly communicating technical/system information to audiences with technical and non-technical backgrounds

About Capita Learning

Capita Learning is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management.  We also specialise in apprenticeships and pre-employment programmes. You’ll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you need any further information please contact Jo Robinson by email at Joanna.robinson@capita.com

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.