Job Description:

The Benefits Manager will work collaboratively with Health benefits team and domain partners in supporting the benefits department in health plan administration, including various projects and tasks.  This position holds the responsibility of positively influencing the associate experience, ensuring plan compliance, and supporting the health & welfare benefits team.  You will participate and lead multiple strategic annual projects, including annual enrollment and related events, annual legal plan filings (5500s and other tax filings), management of company benefits site and benefit documents including required and promotional associate communications. You will assist with various special projects and support operational issues and escalations.  This role reports into the Head of Health Benefits. 

The Team

The Benefits team is a small but powerful team.  We are part of the Human Resources function, and our job is to ensure that associate benefit offerings are delivering value to our associates, their families and Fidelity.  We listen to associate feedback, benchmark the competition, and then measure every one of the ~50 programs for which we are responsible.

The Experience and Skills You Bring

• Minimum 5+ experience managing health & welfare plans and associated vendors, including but not limited to medical, dental, vision, and pharmacy benefit programs in a large corporate environment

• Demonstrate critical thinking capabilities and be able to translate those ideas into actions

• Ability to plan, organize, prioritize, and effectively manage projects in a fast-paced environment

• Proven ability to work effectively in a team environment and across various business units

• Assist in developing presentations and brief internal partners, including leadership

• Experience in project management and implementing new benefits or enhancements to existing programs

• Experience in managing vendor relationships and performance

• Thorough knowledge of benefits plan designs, and knowledge of benefits contract language

• Ability to handle and prioritize multiple concurrent objectives while meeting critical and timely deadlines

• Solid understanding of employer benefits design and benefits administration, including but not limited to working knowledge of HIPAA, ADA, ACA, ERISA, COBRA guidelines and practices and the ability to apply the same to day-to-day work as well as large initiatives

• Experience managing eligibility and data processes

• The skill to influence others, develop and maintain working relationships, and deliver results in a professional manner

• Ability to resolve escalated situations on a regular basis while protecting the integrity of the plan

• Comfortable with working in ambiguous situations and changing priorities

• Excellent analytic skills and abilities

• Assist with various projects; and other duties as assigned

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.