As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision.

At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago Tribune Top 100 Workplace and a certified Great Place to Work.

Visit the link below to learn more about #LifeAtBCU:

https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

TheManager I, Business Development & Service Operationsis responsible for business development, operation, and overall results of the service center.

• Responsible for achieving all agreed uponservice center goalsand making appropriate action plans to correct deficient areas needing improvement.

• Supervise, coach, train and develop service center employees in all operations, products, services, cross selling of all products and services, loan functions and attainment of individual goals.

• Create and manage the branch business plan.

• Responsible for resolving member concerns related to credit union matters.

• Maintain a positive sales and service environment through education, training, reward, recognition and accountability.

• Identify and execute promotional activities to ensure goal achievement, including support of BCU-widemarketing campaigns.

• Responsible for understanding and monitoring compliance with credit union policies and operational procedures, and associated laws and regulations.

• Oversee branch security, audit integrity and risk management.

• Responsible for managing relationship with sponsor management team (if applicable) to ensure support and positive credit union positioning.

• Provide direction and coordination for high levels of communication and teamwork with other branches and departments to support the overall goals of the credit union.

• Successfully complete all required registrations and certifications as needed.

Requirements:

• College degree preferred

• At least twoyears of management experience in a financial institution or retail sales.Five or moreyearsexperience in a financial institution or retail sales position in a management role will substitute fordegree

• Strong sales skills, organizational ability and excellent written and verbal communications skills required

• Must be an energetic,self motivatedleader with outstanding initiative

• Excellent detail orientation, time management, and follow-up skills required for working in afast pacedenvironment

• Excellent PC skills, and use of Microsoft office products,i.e.word, excel, and power point

• Must be results oriented and able to prioritize multiple tasks

• Must be a person of high integrity whois dependable and professional at all times

BCU Shared Values. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our Members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

Life at BCU. With a culture built off relationships and referrals, we’re committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique culture that supports a healthy work/life balance. For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace. #LifeAtBCU

Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the linkhere and let us know the nature of your request along with your contact information.