In this role, you will: 

• Supporting the branch in all operational task, enabling sales staff to maximize potential sales opportunities

• Act in liaison with internal departments/ other branches to meet customers’ needs and requirements

• Actively assist to bring in new customers and maintain profitable portfolio

• Ensuring that sales & operations are undertaken in accordance with procedures and credit policy manuals appropriating lending guidelines

• Knowledge in compliance and controls and exchange control regulations to safeguard the bank from potential losses

• Cross sell banks personal banking products and services including digital banking

• Ensure end to end follow up on requests to provide delightful customer experience

• Accepting cash deposits and withdrawals and accurate cash handling

To be successful in the role, you should meet the following requirements 

• Excellent communication skills (written and spoken)

• Build respect through fostering honest two way communication

• Lead by example and ensure discipline/professionalism at all time

• Be sincere and take responsibility for actions

• Have a positive 'can do' attitude in all you do.

• Acknowledge and celebrate success, problem solving skills

• Be able to work independently and under pressure, be organized and pay attention to detail